Wrong nationality on boarding pass due to IT error
TL;DR How can I make sure I board my flight when the boarding pass shows my nationality wrong due to an IT error?
I've just checked in online for my flight tomorrow and upon checking my boarding pass details, it looks like my nationality is wrong (ISO 3166 alpha-2 code is obviously wrong). I am 100% sure it was not my mistake, in fact i can access the details and technically change them, but they are already correct, and my changes are not being reflected in the boarding pass that is being generated.
The customer service department is closed so I can't reach them. I have screenshots of the form and I sent a support email, but I don't expect to hear back from them until my flight first thing tomorrow.
I am flying from the UK into the EU.
Best Answer
An image of what you’re questioning might help, but I suspect it’s a code for the airline.
Most, if not all, of the boarding passes I’ve seen in my six years of frequent flying have been the same format. I’ve discarded most, but those of my trip yesterday have only one two-letter code on them, and that’s AA, meaning American Airlines. I don’t think I’ve ever seen my nationality on a boarding pass.
IATA has given each of their 290 member airlines a two-character code. AA for American Airlines is pretty plain; DL for Delta, not so much. ZK for Great Lakes Airlines, not a bit.
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What if my boarding pass has a typo?
Simply call the airline and politely ask to correct a minor spelling mistake. Virtually all airlines stipulate that single character spelling corrections can be done free of charge. Be sure to note the passenger is the same, there was just a simple error.Does your name on boarding pass have to match passport?
Definitely not. Under the Transportation Security Administration's (T.S.A.) rules, the name on the boarding pass must match the passenger's government-issued ID.Can boarding pass be changed?
Boarding point change is allowed only once. Boarding station can be changed before 24 hours of the scheduled departure of train. Boarding point change is not allowed if ticket is seized. Boarding point change is not allowed for the PNRs with VIKALP option.How to Fix a Mistake on a USCIS Immigration Application
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