Will NEXUS interviews still take place during the shutdown?
I've scheduled (some time ago) a trip to Niagara Falls the week after New Years, both as a vacation but also to have our NEXUS Interviews (for my family). Our interviews are a few days after New Years.
With the US Government Shutdown, will these be impacted (either by being cancelled, or by being delayed)? I've read that Department of Homeland Security is one of the affected agencies, but also that TSA and Customs & Border Patrol are still working as normal (see this article for example). I haven't found something more specific, and my emailed question to them was answered with a likely form letter that did not answer the question at all (and focused on a different element of my question, the family part).
Additionally complicating matters of course is that the NEXUS interview is with Canadian folks as well as US. Is it likely to matter if we have it in Niagara (where it's on the US side) as opposed to trying to schedule it in, say, Toronto (firmly in Canadian soil)?
Best Answer
I was scheduled to have my Nexus interview on Dec. 24 in Vancouver, BC. When I showed up at the office, I was informed the U.S. officers were not working and that my application would not be processed. I was advised that once the U.S. government is back up and running, I should call the Nexus hotline to re-schedule my interview with the U.S. officers. (I was still able to get my retina scan done, since that was done by the Canadian side.)
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Are NEXUS interviews still happening?
NEXUS/ FAST interviews have resumed at enrolment centres in the United States. All applicants, including Canadian citizens and Permanent Residents, wishing to schedule interviews can do so through the Trusted Traveller portal at their nearest U.S. enrolment centre.Is Canada conducting NEXUS interviews?
The NEXUS interview is held at one of the many easily accessible NEXUS interview locations. Preparing to attend your NEXUS interview is quite simple, NEXUS pass interviews can be attended at a US or Canadian NEXUS Enrollment Center \u2013 Canadian citizens are not limited to just locations in Canada.Are Canadian NEXUS offices open?
The American agency reopened its Nexus enrolment centres for applicant interviews on April 19, but centres in Canada remain closed after shuttering in March 2020.Are NEXUS offices open for interviews in Canada?
People hoping to speed up their cross-border travel with the NEXUS and FAST programs will be able to book screening interviews starting next month in the United States, the Canada Border Services Agency has confirmed. Enrolment centres for the programs have been closed for most of the pandemic.Crysis 3 - MISSION : Perform a Controlled Shutdown of the Nexus System
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Answer 2
We were supposed to have our interview December 27th in Toronto. We got an email the day before saying it was cancelled and we should reschedule at our convenience. Not easy to do as a Canadian living in the US! Hope it’s resolved in time for your interview.
Answer 3
I scheduled an interview for 3 members of our family on the last day of our trip (Dec 31) hoping my husband who was late in applying would get his conditional approval by then. On the 27th, I almost took the three of us for the interview as I saw slots open, but decided to wait. I went to the airport for our interviews and they were cancelled and there were signs indicating this on the NEXUS door in Montreal's airport. Apparently they called and left a message, but my phone didn't automatically download my US messages. I seem to have trouble lining up my interviews with my trips to Canada and it has gotten more difficult with kids. There was a Canadian agent and she answered the door and explained to me but said that I had to reschedule and it was bad luck. They didn't let us do the iris scans or at least canadian part of the interview.
Answer 4
To tie a bow around this, I'll add what happened for me.
One day prior to the scheduled interviews, I received an email from CBP saying that the interview was cancelled due to the shutdown. I chose to not follow up further as I didn't want to irritate the CBP folks (who may be working without pay anyway) and I'm close enough to Canada to make a second trip when this shutdown is completed (Assuming the shutdown ends before my year is up, but I still have more than half the year left.)
Answer 5
I booked mine yesterday online for today, as it shows appointments are available. Drove 90 minutes (each way) this morning to the border, to be told they are not doing interviews.
I knew about the shutdown but didn't think if they were showing interview slots that they weren't actually doing them currently.
Shame on me I guess!
The worst part is the US Border Guard says he gets a few each day, as people are booking them online and then coming. Terrible.
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