Will airlines compensate me if my entertainment system is not working?
In long haul flights, if I get a seat and after take off I found out that entertainment system is not working, I asked a flight attendant to change my seat but she apologized because there are no empty seats to move to.
Is it common to ask for a compensation for such an inconvenience? do major airlines compensate you in such cases?
Best Answer
While they almost certainly won't give you compensation, if you write a polite letter explaining how you were really looking forward to the flight, how you're a frequent flyer member (mention your number), and how you love that airline, and were really disappointed that you couldn't enjoy your flight as you had no entertainment and had to sit bored for the duration of the flight. Mention the staff tried to help, but to no avail.
Then ask if there's something they can do to help with this, given that you're a frequent flyer member.
Odds are good that they'll suggest some points for you. It likely won't be many, and you may just get an apology. But hey, anything's better than nothing.
Note: If you're not a frequent flyer member and it's really bad, sometimes they'll offer flight credit (a $50 voucher or something), but given that's about what I got from Air France when they kept me from my heart medicine overnight, it's debatable how much each airline gives. (In hindsight, I should have kicked up a fuss, but I was new to international travel back then).
Pictures about "Will airlines compensate me if my entertainment system is not working?"
How do you ask for compensation on a plane?
Because the U.S. doesn't require airlines to compensate passengers for delays or cancellations, your best option is to contact the credit card company that you booked your flight with. Contact your credit card company and notify them of your intent to file a claim within the required time frame.When can you ask about airline compensation?
The DOT requires airlines to ask passengers if they are willing to give up their seats in exchange for compensation before involuntarily bumping passengers. If you agree to be voluntarily be bumped, the airline will book you on a later flight and will likely provide compensation in the form of vouchers.What happens if an airline refuses to pay compensation?
In the event an airline refuses to acknowledge your claim, you need to seek legal advice or file a complaint with the airport's authority. However, you need to understand the reasons for the denial of the claim. Sometimes the extraordinary circumstances are legitimate.How much do airlines pay for inflight entertainment?
So to conclude this article, the average price for an EWC movie is approximately $24,472 per movie, but if you're an airline with very large aircraft, such as British Airways, wanting to license a movie for all its A380-800 aircraft, a movie license would be approximately $61,113 per movie, and/or $38,961 for its ...What To Do If An Airline Refuses To Compensate You For A Disrupted Flight
More answers regarding will airlines compensate me if my entertainment system is not working?
Answer 2
I've never even thought about asking for compensation, but this article about things you should complain to the airline about says that compensation may be due. A $100 voucher is mentioned, which doesn't sound too bad to me! I'm sure it depends on the situation (and airline!), but it definitely sounds possible.
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: MELANIO SALOME JR. PECH, Ricardo Esquivel, Mike B, Catarina Cunha