Why did I receive 3 tickets for a single-transfer Greyhound trip?
I've recently booked a Greyhound trip (see Why is a change of carrier on Greyhound no transfer?)
I will be traveling from New York City to Toronto, which has a transfer in Buffalo. For the first leg, however, I received two separate tickets. One NYC to Syracuse, and one Syracuse to Buffalo. The scheduled number is however the same. Why did I receive three tickets in total, and not two?
Best Answer
I used to have a similar situation with a different New York bus company (Short Line / Coach USA). I would travel from Ithaca to New York City. Some trips had a transfer in Binghamton and some did not; however, I was always issued two tickets: one from Ithaca to Binghamton and another from Binghamton to NYC.
The reason in that case was that the tickets were not actually attached to a particular departure; they were valid on any bus between those points during a certain time period (I think 30 days). So even if I was planning to take a bus that ran express and did not even stop in Binghamton, I was issued two tickets in case I decided instead to take a different bus that needed a transfer.
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What does a transfer mean on Greyhound?
Transfer. When you need to get off one bus and onto another, we'll stop at a Greyhound station (or, occasionally, another partner station) for your transfer. The time you'll wait depends on the schedule you choose. You'll need to take your under the bus baggage with you to the next bus too.What happens if you miss your Greyhound bus?
You are pretty safe inside the Greyhound bus station, but outside is a whole different ballgame. I personally know several people who have been robbed right outside of Greyhound bus stations. Stay inside and don't risk encountering an incident that could end your trip (or worse).Issues With The Greyhound Bus Refund Policy
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