Where can I contact the shipping department of VFS - New York scanning hub?

Where can I contact the shipping department of VFS - New York scanning hub? - Stack of carton boxes of various shapes and sizes scattered in floor near white walls during relocation

I applied for a UK standard visitor visa.

I sent my application myself using USPS with a return shipping label from USPS inside the package. I was informed by VFS that they cannot send back my passport using USPS and I need to send a UPS return label. I replied back to that email with a UPS shipping label. My co-worker also applied for the same visa, had sent a USPS shipping label and she wrote a fresh email to the same email address as above and she received her passport today.

My tracking number on UPS says 'Label created' (which means they haven't even handed it UPS yet).

Where can I contact someone/anyone from VFS to get an update ?

More info:

I applied for a Standard Visitor's visa for the UK from the US. I am a permanent resident in the US. I had my biometrics appointment at the Application Support Center in San Fernando, California.






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How do I contact VFS Global New York?

Call. You may call us via phone Monday to Friday, 8:00 to 20:00 hours EST for assistance with completing your application: Passport and Visa Services: +1 800 320 9625 * Other Services (Visa, OCI, Renunciation, GEP & PCC): +1 800 320 9693 *

How can I track my VFS visa courier?

Track an application You can track your passport/documents via online/web chat/helpline number/email provided below. To track your passport/documents online, you'll have to enter the Tracking ID number mentioned on the receipt received from the Visa Application Centre, and your Date of Birth.

Which courier does VFS Global use?

Courier Service Save time and travel costs, with no need to arrange multiple visits to the Visa Application Centre. Our staff in the centre will collect the required address from you and your passport will be returned through Fox Express or DHL courier service.

How long does VFS take to deliver?

Processing usually takes 15 business days from receipt by the Embassy of a complete application and may take longer during peak times and in exceptional circumstances. This estimate excludes the shipping of applications to the Embassy and the return of passports to applicants.



VFS Document Upload | Scanning service | UK Visa approval time | Ecctis digital certificate |UK Visa




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