What options are there for "disabled" assistance at Heathrow airport? (or: which London airport is best for this?)

What options are there for "disabled" assistance at Heathrow airport? (or: which London airport is best for this?) - Person Wearing Gray Low-top Shoes

I want to bring my elderly parents to visit me here in Sweden next year. My father has had a stroke and walks with a walking stick, and my mother has back issues. Neither of them are in a wheelchair, but they both find it very difficult to walk even moderate distances (they're tired out after 100 meters). In my experience, getting from check-in to the gates at Heathrow can be a marathon and a half for myself, so I'm worried about them making it alone.

Will Heathrow be able to offer any services for my parents to help them get from the check-in to the gate area? I would be willing to pay for such a service. If not, do any of the other London airports serving Sweden provide any disabled services?

They have the disabled car badge thing and are on disability benefits, so proving that they have issues should not be an issue (I think).






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How do I get assistance at Heathrow Airport?

Please use a help point to request assistance to the terminal building. Alternatively please call the assistance team directly on 020 8757 2700 (all terminals) to arrange for support from your vehicle or drop off location.

What assistance can you get at airport?

At your destination airport You may be entitled to assistance through immigration, customs, baggage reclaim, and all the way to the designated arrival point, depending on the country visited. This may include some car parks, train stations, drop off points.

What is courtesy assistance through the airport?

Providing Assistance Throughout the AirportAssisting you from the gate location of your connecting flight to your seat on the aircraft; and. Assisting you from your aircraft seat on an arriving flight through the airport to the baggage claim area, terminal entrance, or vehicle pick-up location.

Are there wheelchairs at Heathrow?

Mobility equipment If you require a wheelchair for your journey but don't need an agent to push you, you are welcome to use any of our purple Staxi chairs.



Need Special Assistance at the Airport?




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Sohel Patel, Riccardo, Daniel Frese, Eren Li