What is Airbnb's contractual obligation in cases where something is wrong with your booking?

---

Pictures about "What is Airbnb's contractual obligation in cases where something is wrong with your booking?"

---

Are Airbnb reservations guaranteed?

If a Host cancels a reservation prior to check-in, their guest will automatically receive a full refund. If a Host cancels 30 days or less prior to check-in, and the guest contacts us, we will also assist the guest with finding comparable or better accommodations.

What is the refund policy for Airbnb?

The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

How do I collect Airbnb compensation?

Getting reimbursed for damage If a guest causes damage to your place or belongings during an Airbnb stay, you can file an AirCover for Hosts request through our Resolution Centre. Learn about the process. Find tips on how to navigate hosting challenges and plan for the unexpected in the Resource Centre.

How long do you have to file a claim on Airbnb?

Need to send or request money for things related to your Airbnb trip or Airbnb Experience? No problem! Go to the Resolution Center to open a refund or payment request. You have up to 60 days after your reservation's checkout date to submit a Resolution Center request.

---

What is Airbnb \u0026 How Does It Work?

---