What exactly is the Bahnhofsmission? What do they do and who uses their services?
I was changing trains at Frankfurt Hbf and it was a a bit cold outside (close to 0°C). I asked at the information desk if there was any heated waiting area, and they told me this was only available at the Bahnhofsmission at platform 1, door 7. I walked over there. The door was closed (I don't know if it was locked) but there was a bell and I could see light and people inside, but they did not look like travellers. I did not ring.
What is the function of the Bahnhofsmission? From their website, it appears to be a charity with a broad scope, but rather for people in trouble than for a traveller who would appreciate a bit of warmth. Is it only for emergencies? What do they actually do?
Best Answer
As Thorsten pointed out in his answer, the Bahnhofsmission is a charity. From their historical origins, they have become one of the main sources of support for those homeless people who do not want to deal with the welfare bureaucracy for some reason.
Some travelers may not feel comfortable with the other applicants in a Bahnhofsmission, especially if there are language barriers. But if you have a problem and you can't/won't solve it by spending money (e.g. on a taxi and a hotel bed) going there could be a good idea.
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