Visa application payment declined due to error

Visa application payment declined due to error - Crop businessman giving contract to woman to sign

I applied for a UK business visa. I got a mail from the UK embassy that my application falls under the short-term student visa. So they withdrew my application and suggested me to submit another application for a short-term student visa within two days.

Yesterday I submitted the application. When I was paying the fee I got a message the payment was successful. Later, I got a mail stating that the visa fee payment was declined. The reason may be:

  1. Some of the card/personal details entered do not match the information held by the card issuer.
  2. I do not have enough cleared funds on the card to cover the amount of the purchase

They asked me to do the payment once again. But once I open my account it shows the application is complete and the payment is already done. There is no link for payment and the amount is also not credited to my account. So I am confused about what should be done.



Best Answer

But once I open my account it shows the application is complete and the payment is already done. There is no link for payment and the amount is also not credited to my account.

Ignore the second email saying your payment was rejected, attend your appointment and they will know exactly what's the status. If for some reason the payment did not go through they will ask you to pay there so keep a plan ready to pay right there and then you can dispute your previous payment with your bank.

Had your payment not gone through there was a strong chance you would not be able to continue to the next stage. I am sure that the payment denial email was a technical glitch. If they ask you then instead of just paying right away first do mention that the funds have been deducted from your account and your UKVI account says that the payment has been received.

Don't just go in and say oh here take the payment again.




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Why is my payment being declined when I have money?

Your card may be declined for a number of reasons: the card has expired; you are over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company,or other business placed a block (or hold) on your card for the estimated total of your bill.

Why does my Visa card keep getting declined?

There is a large number of reasons why a credit card may be declined, from there not being enough funds available on the card, to the card being expired, the billing address being incorrect, etc.

How do I fix payment denied?

To fix these errors, try the following steps:
  • Make sure your card & address information is up to date.
  • Submit any extra information that is requested.
  • Check you have sufficient funds for the purchase.
  • Contact your bank or card issuer.
  • If you see "Your payment was declined due to an issue with your account"


  • Why is my card being declined for online payment?

    There are a number of possible reasons why a purchase could be declined: You don't have enough money left on your card. You haven't activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.



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    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

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