VAT refund in Milan airport, where to do it?

VAT refund in Milan airport, where to do it? - Moncohrome Photo of Duomo di Milano

In this question, it was mentioned that there are 4 tax refund places in Milan Malpensa airport, but that question is from 5 years ago so wanted to check a few details, especially because I have ~30 minutes to finish everything:

  1. Are these 4 places still open? Do they close down from noon to 1pm (like the rest of Italy)?
  2. Where is the Customs desk in Malpensa airport?
  3. Is it reasonable to be able to complete all steps in 30 minutes? I'm planning to go to any of the 4 places with no lines.
  4. Can I do the refund later using mail or do I have to do it at the time of departure?
  5. Should I keep the item that I purchase sealed and unopened?





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Quick Answer about "VAT refund in Milan airport, where to do it?"

  • GLOBAL BLUE - (+39) 02 74867111. Second Floor – Check-In, zone 12 - open every day, 8.30am - 9.00pm. ...
  • TAX REFUND - 800 305357. Second Floor – Check-In, zone 12 - open every day, 7.00am - 9.00pm. ...
  • PLANET PAYMENT - (+39) 02 58580247. Second Floor – Check-In, zone 12 - open every day, 7.00am - 9.00pm.


  • How do I claim VAT back at Milan airport?

    For items in hand baggage
  • Go to the Global Blue desk, Level 1, A (Schengen area)
  • Present your Passport, Tax Free Forms and unused purchases for Customs validation.
  • Once your Tax Free Form has been validated, our team will arrange for payment of your refund in cash or to a credit card/mobile wallet.


  • How do I get my VAT refund at Italy airport?

    The passenger must have an electronic invoice showing the description of the goods, passport and details of the invoice holder. VAT refund can be claimed only by the invoice holder. Residence or domicile outside the European Union.

    How do I get my tax back at the airport?

    Refund Locations: Both US Citizens and non-US citizens can claim tax refunds at all major international airport terminals, they would have a Tax refund desk. Check the airport for the details on the terminal. Also, if you are a non-US citizen, then you can even claim tax refunds at certain mall locations in the state.

    How do I claim VAT back after leaving Europe?

    How to claim a VAT refund?
  • Have a proof of residency. To initiate the refund process, you'll have to present an ID which indicates that you're not a resident of the EU. ...
  • Get the paperwork. The merchant will help you fill out the tax-free form. ...
  • At the airport. ...
  • Go to customs. ...
  • Get your money.




  • Tax Refund Milan




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: Nikita Khandelwal, Francesco Ungaro, Nataliya Vaitkevich, Nataliya Vaitkevich