Using self-service gas pumps in Israel - with Hebrew-only interface
After traveling quite a bit in Israel by car I still can't figure out how to use gas pumps at the gas stations.
All pumps I've seen were self service ones where you pay by car at the pump. Also none of them would allow you to change the language from Hebrew to anything else.
Issue with it is that they will ask you some questions and expect some answers. Every time I had to ask someone for help and they would come, press some buttons on the keyboard but I still have no idea what it was.
So:
- what questions are asked?
- what answers do I have to provide?
- why none of them has interface in English?
Best Answer
Even when using self service you can still get help from the gas station workers.
If there are no workers outside next to the pumps, you can always go inside (usually to the nearby convenience store and pay at the till, this is also how you pay in cash for gas.
If you want you can always pay slightly more and get full service, where they will fill gas for you. Most stations will have both types of pumps. To know the difference, in Hebrew full service is ????? ???, self service is ????? ????
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How do I pump gas in Israel?
4) The easy way to do this is to go into the cashier, give them cash or your credit card and say you want a fill, they will release the pump so you fill, then go back in and they will give you change and a receipt or will then run your card and give you a receipt.How do you use a self-service gas station?
How to Pump Gas Step by Step:How can I buy gas in Israel?
Most rental cars take unleaded gas, and you can buy either 91 or 96-octane gas. International credit cards are accepted at the majority of gas stations. Most stations have both full and self-service pumps.What happens if you forget to pump prepaid gas?
If you haven't left yet or no one has used the pump, the credit will still be there and you are still entitled to either your money or your gas.\
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Answer 2
what questions are asked? what answers do I have to provide?
Typically (perhaps always), what you get is:
- "Swipe credit card" (and it could be tricky to get it right - make sure you use the correct one of 4 ways to do it).
- "Enter your ID number" (associated with your credit card)
- "Enter car registration (= car plate) number" (with no dashes nor spaces)
why none of them has interface in English?
There isn't a good reason IMHO. Maybe it's cheaper than to have a multi-language interface? And a lot of these machines are probably 1980s technology. Also, maybe there's assuming only locals will have a credit card and the rest will opt for full service anyway.
Actually, it's even worse than the screen interface, because the keys often have Hebrew labels printed on them. So you might have ???? or ???? instead of Ok/Enter. At least there's color-coding sometimes for the keys - Green for Ok/Enter, Yellow for correction, Red for Cancel. Not always though.
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