United Airlines online check-in for international departures from the US

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What are United Airlines' criteria for issuing a boarding pass to a passenger checking in online for a flight departing the US (to Germany, if it's relevant, with a connection to Croatia)? The passenger in this case has a Croatian passport, and was just told that the airline could not issue a boarding pass by the online check-in system. Why?

To be more precise, I am curious to know whether United will not issue the boarding pass without first confirming the traveler's immigration status in the US. I suppose it might also have to do with public health considerations in this time of COVID-19. But neither of us have much experience flying to Europe on US-owned airlines, so we do not know whether this is a usual or unusual occurrence.



Best Answer

I have never heard of an airline checking a passenger's immigration status in the US for a departing flight. They have no reason to check, and their staff are not trained to understand the nuances of immigration statuses and various situations when one might be in between statuses, which are very complex.

I believe sometimes airlines will not issue boarding passes for departing international flights until you go to the airport, because they need to verify the person's passport information to report to the two countries' governments.




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Can you do online check-in for international flights?

Online Check-in for International Flights. Online check-in allows those who have reserved seats and completed the required information to check into their flight from 24 hours prior to departure. During this process, you can confirm or change seats and get a boarding pass.

How early should I arrive for an international flight United Airlines?

The TSA advises arriving at the airport two hours before your flight for domestic travel and three hours before for international travel. If you're traveling during peak times like early morning or evening, or during holidays and other events, please plan accordingly and allow for extra time.

How do I check-in for international travel?

Getting to the Airport Accordingly ensure you reach the Airport at least 2 or 3 hours before the scheduled departure of the Aeroplane. This will give you time to check in and collect your boarding pass, check in your baggage, go through the security screening and be at the departure gate in time for your flight.

Do I have to re check my luggage on an international flight United?

If you're connecting in the U.S., they require everyone from international flights to re-check their baggage upon the first landing point.



UNITED AIRLINES: How to Check In and Select Seats




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