Trainline appears to charge tickets for walking - what am I missing?
I was looking at a ticket from London Waterloo to London Bridge. Most routes show a 1 change (walk to Waterloo East, get train, total 9 minutes).
However, there's one option that has 0 changes, and takes 25 minutes.
As far as I can tell, it's just meaning WALK, as it says "Make your way" for means of transportation.
However, it still has a ticket for sale for £5.90, which implies that maybe it's on a form of transportation?
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What does it mean when Trainline says walk?
As far as I can tell, it's just meaning WALK, as it says "Make your way" for means of transportation.How can I speak to someone at Trainline?
No, we currently do not have a phone hotline. However, we are very quick to respond if you contact us here! In the case of an emergency or a very last minute situation do not hesitate to contact the relevant rail operator.Why is my Trainline ticket not working?
Your card may have expired, or you might have typed in the numbers wrong. You might have selected the wrong card type, or it might be a card type we don't accept. Check if your card type is accepted. Your card issuer might have declined the transaction.Can I get a refund for a train I missed?
Missed Train Confirm ticketYou may get refund from railways by filing TDR (ticket deposit receipt) as per extant rules citing reasons for not travelling. Since chart has been prepared you can't cancel the ticket, you can only file TDR within one hour after departure of the train from charting station.Trainline app misleading tickets, refund request
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