Ticket refund for a return ticket from Turkish Airways

I study in north Cyprus and I bought a refundable return ticket when coming here from Nigeria but I'm not going to be needing it because I won't be coming home at that date. Someone back home is supposed to collect the refund but the Turkish airline back in Nigeria said they'll need authorization. Please how do I go about it and do I need to present my residency permit or any other document? Do I go to Turkish Airways at the airport or any other office?

Best Answer

Well,

I flew with them few times & need to cancel my trip to London. Had no problem in refund process (But i bought from sales office indeed and currently live in Istanbul so its very close to me :) )

If you bought an online ticket you can cancel it through their website

http://www4.thy.com/customercontact/Start.tkf (Thats their customer form)

Otherwise if you bought it via a sales office or credit card you should contact related sales office bro.

http://www.turkishairlines.com/en-int/corporate/turkish-airlines/contact/customer-relation-call-center/sales-office

But all tickets rules can vary so better contact them both ways or you can write their Facebook Page. Here's whole their contact info. Sales offices & phone numbers..etc.. Hope it helps.

Cheers

Kenneth Johannesen

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Can you refund a return plane ticket?

The answer is yes. You can get money back from airlines in case your flight gets cancelled regardless of the reason. an airline must offer you a full flight refund for all flights within the same booking. an airline must find you a replacement flight so you can reach your final destination.

Does Turkish Airlines offer refund tickets?

As per Turkish Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Turkish Airlines within 24 hours of the purchase. Turkish Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Turkish Airlines flight.

How much is Turkish Airlines cancellation fee?

According to Turkish Airlines ' business-class cancellation policy, restricted fare passengers must pay a cancellation fee of $400 to cancel their flights. Flexible Fare ticket holders do not pay a cancellation charge, so you're in the clear.

Turkish Airlines Ticket Cancellation | Turkish Flight Cancellation Policy

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