TAP Airlines refusing refund of Top Executive tickets [duplicate]

We have fully refundable "Top Executive" tickets but they are refusing to give refunds. Only credit vouchers. Unacceptable. Has anyone been successful in getting refund rather than a voucher which has very limited date for when it can be used. What recourse is there?

Best Answer

Currently many airlines are refusing refunds and offering travel vouchers or re-booking instead, even in cases where they are legally required to give a cash refund.

It will be very difficult to enforce your legal rights here since some governments might actually give legal cover to the airlines (France for example) and are unlikely to enforce existing laws. There has already been filed a class action lawsuit in Canada against Air Canada.

Your best shot is probably to try a charge back with your credit card company.

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Can you get a refund through TAP?

If your flight has been canceled by TAP, you may request a full refund of the amount you have paid: as a voucher with a 10% bonus; or. to the original payment method (no bonus).

How long does it take to get TAP Air Portugal refund?

Refunds within the first 24 hours If the refund is requested within 24 hours of the completion of the booking, but after the departure of the original flight (no-show), the corresponding fare rules will apply instead of this rate.

Can I get full refund on flight tickets?

It's advisable to book a refundable flight if you're even remotely uncertain about your travel plans. Some airlines charge a fee to issue a refund, while others have a strict cancellation policy. Most airlines have a full refund policy if you cancel your flight within 24 hours of booking.

Can I get a refund on an economy as ticket?

Basic Economy tickets are not eligible for changes, but are eligible for a full refund inside 24 hours of booking as long as you completed your purchase one week or more before the original scheduled departure flight. If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund.

Airline Refunds - Flight Cancelled? Know Your Rights!

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