TAP Airline Refund
I purchased two tickets to Prague in November 2019 to leave June 16, 2020 on Priceline.com with the airline TAP -Then COVID hit. In May 2020 I was told by Priceline that I had to call TAP to reschedule or get a refund/travel credit. I did and they told me I had to wait until the day of my departure. I called and called and called on the day of my departure and none answered. I sent an email, no one answered (and still has not almost a year later). I got on Facebook and contacted TAP they said it's Priceline that needs to refund me - Priceline says its TAP. I want to take the trip again when it's safe, I just want a travel credit and not one person in TAP or Priceline will respond or help. I paid with American Express and they said that since TAP won't respond there is nothing they can do. I'm out over $1000
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Are TAP Air flights refundable?
Yes. You can request a refund even if you have already used part of the ticket.Can you get a refund from TAP?
If your flight has been canceled by TAP, you may request a full refund of the amount you have paid: as a voucher with a 10% bonus; or. to the original payment method (no bonus).How long does it take to get a refund from TAP Portugal?
How long does it take to issue the voucher. Due to the high number of requests, the issue may not be immediate and may take up to 30 days, but we are making every effort to issue and send the voucher as soon as possible.What happens if TAP Portugal cancels my flight?
If your flight is canceled, you can choose to reschedule it or request a refund to the original form of payment or by voucher. As of September 1, 2020, if you opt for a voucher refund, you will get an additional 10% of the initial amount.How Do I Get Refund From TAP Portugal | Cancellation
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