Since United sells fares with no carry-on allowance, should I be entitled to a fare difference refund if I am forced to gate-check my carry-on?

Since United sells fares with no carry-on allowance, should I be entitled to a fare difference refund if I am forced to gate-check my carry-on? - Positive multiethnic group of friends in warm clothes walking through automatic metal gates in subway platform while entering railway station

With United Airline's Basic Economy "N" class fares, carry-on luggage that goes into the overhead bin is not allowed (mostly). Basic Economy passengers who bring a carry-on to the gate anyway are supposed to be forced to check the bag, and fined extra for it.

So if I purchase a more costly fare that is supposed to include one carry-on, but then I am forced to gate-check my carry-on because the plane ran out of bin space, then I am essentially being downgraded to a lower class of service.

Am I entitled to a refund of the difference in fares? Certainly if I had known that I would be denied a carry-on when I booked, then I would have purchased the cheaper fare in the first place.

United could (but probably doesn't) sell more N fares and less of the other economy fares to control the number of carry-on suitcases. In other words, the airline has the ability to not oversell the bin space.






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How strict is United with no carry-on?

Similarly to Delta Airlines, United do not enforce any weight restrictions with your carry on or personal item. This therefore gives you one less worry, meaning you only need to focus on the dimensions of your bags.

Does United actually charge for carry-on?

Most travelers can bring on board one full-size carry-on bag and one personal item for free.

Why does United say no carry-on?

United says the policy is designed to make sure travelers are following its basic economy baggage rules and to prevent them from having to pay a surcharge at the gate.

Does United give price adjustments?

Will United Refund If Price Drops? Yes, there have been multiple reports of an unofficial price drop refund policy on United. If the price drops within 30 days of booking the ticket, call a United Reservations agent to ask for a refund credit.



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Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

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