Rules regarding the changing my return flight date on Belavia (Frankfurt -> Minsk -> Frankfurt)
I want to change the date of my flight back to Frankfurt from Minsk on Belavia. On their website it says:
Changes in the date, flight number and route before departure: Allowed for 30 EUR. Differences can be paid up to a higher fare or brand level.
Changes in the date, flight number and route after departure: Allowed from 100 EUR. Differences can be paid up to a higher fare or brand level.
I'm having some trouble with the language here. By departure, is it referring to my original flight from Frankfurt to Minsk? Or does it mean, for example if my return flight is on 20.01.2021, that if I change my flight date to 15.01.2021 then it's 30€ + difference in fares, and if I change the date to 30.01.2021 then it's 100€ + difference in fares?
Kind of confused here. I tried contacting them, but I couldn't get through to an English speaking agent.
Best Answer
The wording of those rules is a little confusing, but most commonly terminology like that would refer to the departure of the first flight on your itinerary. For example, if you have a return ticket with the outward flight on January 10th, and the return flight on January 20th, then any changes made to either flight before January 10th would be considered "before departure". Any changes made to the return flight after January 10th would be "after departure".
There is a second meaning of "after departure" which refers to the departure of the flight you are booked on. You most commonly see this used in phrases like "Ticket has no value after departure" which refers to the fact that if you don't use your ticket on the flight you're booked on then the value of the ticket is lost. It is possible, but very unlikely, that this is what these rules refer to.
What is almost certainly not being referred to is the date of the new flight. The new flight date will potentially have an impact on the price based on the fare class difference, but not the change fee.
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How do I contact belavia?
ContactsCan you exchange plane tickets for a later flight?
Again, specific airline policies vary and tend to change over time. But if they reschedule flights, significantly delay flights or cancel flights entirely, you can usually exchange your tickets for almost any matching itinerary, even at a higher fare class, at no charge.Can I switch airlines after booking?
Can you reschedule a flight? Yes, you can reschedule or cancel a flight. However, you may need to pay a change or cancellation fee depending on the airline you booked with and the fare class of your ticket. Luckily during Covid-19, many airlines have reduced change fees or waived them altogether.Is belavia a good airline?
Belavia Belarusian Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating is for both cabin staff and ground staff.FRANKFURT AIRPORT TRANSFER - Transit Procedure for Connection Flight - Airport Travel video
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