Refund for a cancelled return ticket

I bought a round ticket with Kenya Airways, and used the first ticket,
but the return flight was cancelled due to Covid-19.

the airline offered an open ticket that will be valid till June 2021, and that they can offer a refund only after that date.

I already booked another return flight, and have no need of the open ticket.

Is there any way for me to get the refund without waiting a year?
Can I dispute the charge with the credit card company?

Best Answer

Legally, the airline owes you that money, and owes it to you now.

The problem is that nearly all airlines have significant cash flow problems, and therefore try to wiggle out of paying any cash if they can.
You can only call and nag them, maybe tell them that you plan to get a lawyer and sue them. Maybe they pay then, or maybe they sit it out - they will have to pay at the end, and they know that, but the later the better for them. They might even offer you double or triple the value of the ticket for flying in the next year - anything to avoid paying cash now.

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Can I get a refund if only my return flight is Cancelled?

If your flight is cancelled. You have the legal right to either: a full refund - including other flights from the airline that you won't use in the same booking such as onward or return flights. a replacement flight to get you to your destination.

What happens if my return flight is Cancelled?

If your flight is cancelled, you are entitled to a refund on any unused part of your flight ticket. As an alternative, you can be 're-routed' on to a different flight as soon as possible, or at a later date if that is more convenient to you (subject to seat availability).

How do I get my money back from a Cancelled ticket?

If the train is marked as "CANCELLED" in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.

Do airlines have to give refunds due to Covid?

Airlines and ticket agents have a legal obligation to provide refunds to consumers if the airline cancels or significantly changes a consumer's flight. However, in the early months of the COVID-19 pandemic, airlines had difficulty processing the significant volume of refund requests that they received.

How To Get A Refund From Any Airline For Canceled Flights!

Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

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