"No record found for traveler" error when I try to look up my US travel history - is there a way to get this corrected?
The official CBP website provides a handy way of searching for one's travel history. Up until a few weeks ago it worked flawlessly and I could easily track my travels. However now I'm seeing a strange error when I type in my details:
What is the reason behind this and can I somehow get this corrected? Do note that I can successfully retrieve my I-94 (so my passport details are correct) and friends are reporting that travel history lookup is still working correctly on their end.
Update from 2021: still seeing the same error, not sure what would be required to get it corrected.
Best Answer
Tried this with 2 relatives who visited us who are not US citizens.
All had same result when using CURRENT passport number on which they last entered US.
However, using PRIOR passport number on which they first entered US, am able to see Travel History without problem. Of note, last I-94, unfortunately, gives last I-94 under OLD passport.
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Why does my I-94 Say No Record Found?
If you cannot provide evidence that you entered lawfully and the U.S. Department of Homeland Security (DHS) has no record of your lawful entry, USCIS will assume that you entered the country unlawfully. In most cases, you will prove that you entered the U.S. lawfully by providing a copy of your I-94 travel record.Why does it say no record found for traveler?
Sometimes you may get status such as \u201cI-94 Not Found\u201d or an error saying \u201cNo Record Found for Traveller\u201d or any such message as shown below, it all means that you cannot find I-94 online for your details.How do I correct my I-94 travel history?
If there's an error in your I-94 travel record, you'll need to contact U.S. Citizenship and Immigration Services (USCIS) to make the correction. You can schedule an in-person interview at a local USCIS office, or call the USCIS Contact Center at 1-800-375-5283 for more information.How can I retrieve my travel history?
Steps to check your U.S. travel history onlineHow to get I-94 Form 2021|What is an I-94|Your admission record to the US!
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Images: Enric Cruz López, Kamaji Ogino, Kamaji Ogino, Ryutaro Tsukata