Not able to manage award flight via Manage bookings

Not able to manage award flight via Manage bookings - Back view of unrecognizable employees working on computers in flight control room with big interactive map on wall and analyzing data

I had frequent flyer miles for Jet Airways and using those miles I booked an award flight with Lufthansa, which is a partner airline with Jet.

But I am not able to manage my flight on Lufthansa's website: when I provide my last name and PNR number, it cannot locate my flight.

I am wondering if there are any restriction on managing award flights.






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How do I add my MileagePlus number to an existing reservation?

How do I add a frequent flyer number or \u201cKnown traveler number\u201d to a reservation? You can add these by choosing \u201cEdit traveler information\u201d from your reservation.

What happens if award flight is Cancelled?

Refund the Award With a segment cancellation, as with a major schedule change, you can request a full refund of your MileagePlus award ticket, both the miles and taxes paid. Before choosing this option, however, be sure you have a good alternative since award availability is dynamic. Read on for other alternatives.

Can you change a flight booked with Miles?

Most domestic fares, whether paid for in cash or United MileagePlus miles, are now no longer subject to change fees. However, if your new flight is more expensive than the original flight you booked, you'll have to pay the additional cost.

How do I add a booking to my frequent flyer?

You can add your Qantas or oneworld\xae Frequent Flyer number to your booking online at Manage Booking. Once you've retrieved your booking by entering your booking reference and last name, simply click on the 'Add Frequent Flyer number' link or click 'Edit' from the 'Passenger details' section.



Manage my booking




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