Late running Eurostar service from Brussels [duplicate]
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What happens if my Eurostar service from Brussels is running late and I miss my Grand Central train from Kings Cross
Best Answer
It depends on your train ticket from Kings Cross.
In the UK, there is a special train station called London International (CIV) and London Eurostar (CIV). If you book a domestic train ticket from this station, then any connection with an international train is guaranteed under CIV rights. That means that if you travel to London and miss the Eurostar, you are entitled to take a later Eurostar, and to hotel accommodation if the later Eurostar is tomorrow. Conversely, if you travel to London and miss your UK domestic train, you are entitled to take the next one and, if applicable, get hotel accommodation or a taxi if you missed the last train.
International trains means either the Eurostar or the train+ferry to Harwich-Hoek van Holland.
For more information, see the UK connections page on Seat61.
See also: What happens if I miss my Eurostar because of a delay in a domestic train to get to it?
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What happens if you are late for Eurostar?
Compensation for Delay 3 for a delay of 180minutes or more, either a refund of 50% of the fare as required by the PRR or an e-voucher for 75% of the fare, in accordance with Eurostar's Compensation Policy.How do I speak to someone at Eurostar?
To make a booking over the telephone or to enquire about a previous booking call us on: UK: (+44) 03432 186 186.How do I claim a refund from Eurostar?
If your journey was disrupted, you may be able to claim compensation. Just wait 24 hours after arriving at your destination and make sure you've got your ticket to hand, then tell us a bit about yourself and your journey. If more than one of you travelled, you'll need to fill in separate claim forms.How late does a train have to be to claim?
You can get a full refund if your train journey is cancelled. If you're delayed and arrive at your destination more than half an hour late, you'll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late.How to change from Eurostar to ICE at Brussels
More answers regarding late running Eurostar service from Brussels [duplicate]
Answer 2
Get a note made on your Eurostar ticket by the train manager and then get on the next available service from Kings Cross. You will be allowed to travel (though will not have a reserved seat).
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