Is my 100% ticket actually refundable?

So I've booked a round-trip ticket with Latam, from the US to Argentina. Thing is, I purposefully booked the return ticket ( Argentina-US) %100 refundable whereas the flight US-Argentina is 30% refundable. The reason for that is my grandfather is sick and he's already been sent home as there's not much the doctors can do to help. I just want to spend time with him and my family in this difficult time, maybe a month or two, depending on how things go even longer. But I didn't want to have a set date, I wanted more flexibility and that's why I bought the return ticket 100% refundable. However I came across this on my ticket this morning: "No refund permitted after the first flight on your itinerary departs". Are they referring to my flight into Argentina? Or the first flight on the return itinerary (Argentina-US)? I'm very confused now, what's the point of it being refundable if I don't have the flexibility I need at the moment?

Edits: To make it clear Los Angeles - Buenos Aires March 23 30% refund Burnos aires - Los Angeles April 22 100% refund

Best Answer

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So, I remembered I took pictures of the screen when I was purchasing it. And this is what it said! That I'm able to either change or refund my ticket before of after flight time.

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Are refundable tickets fully refundable?

Refundable flights As the name suggests, refundable tickets are fully refundable, meaning you'll get the cash back (not a flight credit). To gain this convenience, you'll need to pay a premium, which makes these tickets more expensive than nonrefundable airline tickets.

How do I get a refund on my full ticket?

Steps to request for a refund

Enter PNR details. Enter your PNR/Booking reference number and Email ID/Last name.

Select 'Cancel Booking' Choose Cancel Booking option and proceed.

Choose your preferred refund method. Select from the options and click on 'Cancel Booking'.

Review your details.

What is a fully refundable airline ticket?

Refundable airline tickets are flight tickets that can be returned for a refund to your credit or debit card, or whichever payment method you choose to pay for your flights with. Some tickets are fully refundable and will only cost an Alternative Airlines administration fee.

How do I know if my fare is refundable?

Check the dates till you are eligible for a full refund. If still, one is unsure regarding the refundable amount the then he/she can contact the airline's customer services which are usually available 24/7 to clear their customer's doubt.

Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Torsten Dettlaff, Ono Kosuki, Uriel Mont, C. Cagnin