Is it possible to place a "reverse charges" or "collect" telephone call from Laos? How?

Is it possible to place a "reverse charges" or "collect" telephone call from Laos? How? - Close-up Photography of a Cellphone

Sometimes when you're travelling overseas you might need to call home reverse charges.

For instance some banks and credit card companies allow you to call them collect from anywhere in the world in case of emergencies such as lost or stolen cards.

But is this something provided by the telecoms companies everywhere? Can I call Australia from Laos reverse charges? If so, how?


I've now found one website claiming that collect calls cannot be made from Laos. But I don't know if it's accurate or up-to-date.



Best Answer

If it is possible at all and how to place an international collect call depends on where you are calling from and which country you are calling to. It is unfortunately not possible to follow any general instructions. Especially after the increasing use of cell phones over the last few decades, the number of collect calls has dropped heavily in most countries and many telephone operators have abandoned their collect call services completely.

In some cases you have a few options:

  • Use the collect call services of the local telco: Usually, the access code for the international operator or an automatic touch-tone controlled collect call system can be found in the telephone directory or listed in the instructions for public payphones. In your case, Lao Telecom does not seem to offer collect call services. There is no info to be found on their web site and a few articles I found with Google confirms, that collect calls are not offered in Laos.

  • Use the international collect call services from a telco in the country you are calling to: Many telcos implement freephone numbers in other countries to reach their operators. Telstra offers such service under the name "Australia Direct - Reverse Charge" with access numbers in some 80-90 countries, but not in Laos. Optus does not seem to offer a similar service.

  • Use services from a company specialized in collect call services. After many of the traditional telcos abandoned their collect call services, other companies have in some cases started such services, often charging insane rates. To call Australia from abroad, you may be able to use the services offered by 1800Reverse. They don't have a dedicated access number in Laos either, but offer an international freephone number: +800 07383773. Even if the purpose of these numbers is to offer toll free access from everywhere, they are often not available, but it is worth a try. If you are able to reach them, they charge for international calls a 4.25$ connection fee and additionally 6$ for each 3-minute period.




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Can you still do a reverse charge call?

To arrange to make a reverse charge call (also known as a collect call), please call the inland operator on 100 or the international operator on 155. A reverse charge call is paid for by the person receiving the call rather than the one making it.

Can you still make a collect phone call?

(The FCC continues to warn people about the danger of misdialing 1-800-COLLECT). Times have changed, cell phones have arrived, and payphones have become a dying breed. But people do still use them, do still need to make collect calls, and do still dial 1-800-COLLECT.

How do I make an international collect call on my cell phone?

  • Have ready the name, telephone number, area code and country of the person you wish to call. However, be aware that most cell phone providers do not allow collect calls to be made to a cell phone.
  • Pick up the phone in whatever country you're in, wait for the dial tone and dial "0170."


  • How do I place a collect call?

    How to Make a Collect Call
  • Pick up the receiver, listen for the dial tone, then dial "0" followed by the area code and phone number of the person or place you are trying to reach.
  • Listen for a tone followed by recorded instructions about making a collect call.
  • Speak your name when prompted.




  • How to Get Your Money Back from Someone Who Owes You




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: Prateek Katyal, Tima Miroshnichenko, Andrea Piacquadio, Andrea Piacquadio