If I book a Eurostar ticket through SNCB, how can I attach my Eurostar Frequent Traveller details to the booking?

If I book a Eurostar ticket through SNCB, how can I attach my Eurostar Frequent Traveller details to the booking? - Things I Can't Say Out Load Book on Green Textile

When looking to book a Eurostar ticket, I discovered that it was cheaper (for this one journey - no promises in general!) to book it via the SNCB English website rather than via Eurostar themselves. So, having double checked the numbers (including credit card fees, also lower with SNCB), I opted to book my ticket on the SNCB website.

However, at no point in the booking process did I spot anywhere to enter my Eurostar Frequent Traveller details. Now I've booked, I can't see how to change it on the SNCB site. If I go to the Eurostar site and do Manage My Booking, it shows the details of the trip, but doesn't let me change anything, so I can't therefore enter my Eurostar Frequent Traveller details there.

The worst case is that after the trip, I can log into the Eurostar website, and do a missing points claim with the ticket details. However, that's a bit of a faff, and I need to remember to do it, no sooner than 1 day after the trip ends, and no later than 3 months. Given that, I'd rather enter the details now while I'm thinking of it!

So, is it possible to attach Eurostar Frequent Traveller details to a booking made via SNCB, or is my only option the missing points claim later (assuming I remember....)



Best Answer

Contrary to your statement, you can add the number during the booking process. When you book from SNCB you can tick Loyalty cards.

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In the second step you can then add the Eurostar Frequent Traveller number:

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I know this doesn't help you anymore since you already booked it, but this is how you can add your frequent traveller number.




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How do I find my Eurostar train number?

The actual ticket number is on your boarding pass. On mobile tickets, you'll find the number under the six-letter booking reference (PNR). If you downloaded your ticket to iOS/Apple Wallet (previously Passbook), you'll need to call us on 03432 186 186 to get your ticket number.

Can I book Eurostar for someone else?

Bookings made with e-vouchers must be made by the person named on the e-voucher (i.e. by the person and with the email address used for the original booking). You may make a booking for someone else but you may not transfer your e-voucher to someone else.

Do Eurostar check names on tickets?

The terms say that a ticket name cannot be changed and the name on the ticket must match the person's real name.

Do you need a passport number to book Eurostar?

No, but do bring your passport when you travel as it'll be checked by UK and French authorities before you board.



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