I can't find my prebooked ticket or reference number for Stansted Express
I can't find my return ticket that I booked for Stansted Express where do I go for help retrieving a copy?
Best Answer
Try logging in
Perhaps you made an account on the site you bought your ticket from. Try logging in and seeing if you can see the ticket there in your profile. If you can, you should be able to do whatever you need to do to access it (print it or transfer it to the app if it's an eTicket, or get the code to print it from a machine if it's a Tickets on Departure ticket).
Contact the site you booked it from
If you know the site you booked it from, contact their customer services. Depending on how far away your journey is though this could be a waste of time as they're not always the fastest things in the world. Tweeting is another alternative which is usually much faster; it's possible they'll ask you to send them details about your email address or perhaps even the card you booked it with.
Ultimately besides these two methods there's little else that can be done other than buying a new ticket. You won't be able to get through the barriers at Liverpool Street without one, and even if you can, travelling without being able to present a valid ticket is prohibited by the Railway Byelaws.
Pictures about "I can't find my prebooked ticket or reference number for Stansted Express"
How do I find my Trainline reference number?
Where can I find my ticket collection reference?How do I contact Stansted Express?
Please check our website FAQ section for handy information on Stansted Express services. Our Customer Relations team are available to contact via telephone on 0345 600 7245, selecting Option 8 at the prompt or by email to CustomerRelations@greateranglia.co.uk.What is a ticket collection code?
Your ticket collection reference code, is an 8-digit string of letters and numbers. It can be found on your booking confirmation document or email. 5. Print your tickets. Once your ticket collection reference code is confirmed your tickets will dispense from a slot beneath the screen.Can you tap into Stansted Express?
Can I use contactless or an Oyster card on the Stansted Express? Passengers are not able to use Oyster cards or contactless payment cards on the Stansted Express services to Stansted Airport. It is advised that passengers book tickets in advance or, alternatively purchase tickets at the train station.Nas - I Can (Official HD Video)
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: cottonbro, RODNAE Productions, Andrea Piacquadio, George Becker