How to solve the language problem in Ankara, Turkey?

One way you can help these situations is:

• Start by asking whether they speak English, in Turkish. I don't know any Turkish, but Google Translate says it's "?ngilizce biliyor musunuz?" Make sure you get the pronunciation correct enough, so you don't end up asking whether their hovercraft has any eels.
• If the answer to the first question is no, then learn enough basic Turkish to conduct whatever business you need (purchasing goods, asking directions, etc).

I am Turkish. Firstly I will say that my English isn’t perfect - if you don't understand me please comment and I’ll try to clarify.

• It’s a good choice to start with hello (merhaba) or excuse me (affedersiniz)
• my first suggestion is ask to people whether they can speak english or not:
  • Do you know english? (ingilizce biliyor musunuz?)
  • Do you speak English? (?ngilizce konu?abiliyor musunuz?)
• Ask people at your university to help you. They’re likely to be willing:
  • Could you help me please? (Bana yard?mc? olur musunuz lütfen?)
  • I don’t know Turkish (Türkçe bilmiyorum)
• Learn basic turkish (numbers, directions, etc). That way people are much more likely to be able to help you. For example : How can I go to ...? (... nas?l gidebilirim?) and you can add where you want to go. How can I get to the museum? (Müzeye nas?l gidebilirim?) , How can I get to An?t Kabir? (An?t kabir'e nas?l gidebilirim?). The directions are "düz git" (go straight), Sola dön (turn left) and Sa?a dön (turn right). Cadde or Sokak (Street)
• How much is it? (Fiyat? ne kadar?) etc
• search google for ingilizce-türkçe diyaloglar (English-Turkish dialogues)
• watch Turkish TEDx talks (there are usually English subtitles)

These links may help as well:

• http://www.mynet.com/ingilizce/en-cok-kullanilan-ingilizce-cumle-kaliplari/
• https://ingilizcebankasi.com/ingilizce-yer-yon-tarifleri-nasildir-ingilizce-yol-sorma-diyaloglari/
• http://www.marmaradilmerkezi.com/tr/icerik/114/asking-for-directions-ingilizce-yol-tarifi-konu-anlatimi
• http://www.ingilizceders.org/restoran-ingilizcesi-yeme-icme-kelimeler.html "second bracket [...] english pronunciation"
• https://blog.konusarakogren.com/ingilizce-alisveris-diyaloglari/

To respond to the why in your questions: I am not a Turkish but have lived in Turkey since 2016. The reason for to answer fluently in Turkish is they have no empathy for your situation: they think speaking in English is rude if you live in Turkey. Look, for example, at the Equalizer 2 movie beginning scene on the Turkish train. I have heard this sentence from them: Sende Inglizge var bende de turkce var, meaning If you know English, I know Turkish, i.e. copying what rarely happens in France or Austria.

Either learn Turkish which you will thought to be a refugee or choose to be silent and isolated.

I'm not Turkish, nor a Turkish speaker. I've visited Turkey though, as well as various other European countries...

In general, the more you can show you're trying, the more help you'll get. Get yourself a beginners' tutorial (many country guidebooks include this) and work through some basic phrases before you go out. If you can hit Youtube and find tutorials for people actually saying those phrases, even better. My experience from holidays is that I typically average adding a phrase or two a day, and I always try to go out knowing "hello", "please" and "thank you" already. After a two-week holiday, it's unusual if I can't count in the language, for example (perhaps asking shop assistants to say prices slowly, but basically getting there).

It can also be helpful to have your phrasebook out. That shows you're trying, and people can point at a phrase or word if you're clearly missing what they're saying.

In many countries, people are proud of how well they speak English, because it's seen as a sign of being an educated person able to take on the world. In northern Europe, it's entirely possible that they'll speak it better than a native English speaker!

In some other countries though, foreign languages are more tolerated than welcomed. This often ties in with the strength of nationalism in the country. It's worth noting that this is very much the case in Britain - Brits will often travel abroad and expect people to understand us, but foreigners speaking their own language in Britain are often looked down on, and increasingly fewer British children are learning foreign languages to any level of proficiency.

While there are many turks who know a good amount of english, german or french, I'm afraid in general the english language level is low in turkish population. When it comes to getting directions, people prefer to tell you anything to help, with good intentions but not always helpful. Even if it's with body language.

Some helpful tips for this sitution can be:

• Learning basic vocabulary about directions, check out this link
• Try asking young people, such as university or even high-school students, and shopkeepers in touristic places. Mostly, they have a higher chance of knowing english enough to make a conversation.
• Make native turkish friends in your university, and explore with them. It'll be very helpful with a guide by your side.
• As greg suggested, try to learn some basic "survival" turkish.

I am from an English speaking country, and I successfully learned Turkish.

First of all, you have to decide if you really want to learn the language. If you are in a foreign country for 2 years, its often a good idea to do so.

By learning the language you will

• Make day to day and school life easier for yourself
• open up many new opportunities that you otherwise wouldn't have
• show respect to the host nation and it's culture

Note the last point. I really dont think you can go 2 years and expect to get by with just "hello" and "do you speak English".

Don't get me wrong, Turkish isnt an easy language at first glace, but once you have the basics it is suprisingly easier.

And in my experience, Turks will be extremely positive when you make an effort.

Perhaps you're not making the best effort? Perhaps the local people sense you aren't really trying hard enough?

Make a plan for personal improvement for learning a language:

• Be bold and try. If you're naturally shy, be very nice in asking for help
• Speak at every opportunity. When you buy bread, or hop on the bus - speak Turkish
• Make Turkish friends and socialise with them (drink tea! play backgammon)

As far as study goes, I highly recommend DuoLingo turkish course (do 30 minutes each day on your phone) and the book by Hugo, "Turkish in 3 Months".

Good luck - iyi shanslar!

I have spent several months total in Turkey (but not in Ankara), kinda as a tourist, but mostly just staying in residential neighborhoods with AirBNB and couchsurfing. Most of my interactions with locals (except my hosts) would be while buying something, or eating out, or just asking directions. I don't remember anyone being unfriendly to me, except in very touristy places. Probably being whiter than average Turk helps here, so maybe it's different if you look like you're from Syria.

Overall my experience is that most people in Turkey can't speak English, unless their job involves dealing with foreigners, or they studied it in college and haven't forgotten it yet. So realistically, Turkish is just a must have for interactions here, unless maybe you're staying in some hipster neighborhood with Erasmus students.

I can recommend Memrise Turkish 1-7 courses, which I found pretty high quality.I imported these courses to Anki, and can explain how to do this in comments.

In Memrise courses the language is quite formal. For more casual language, you can check Turkish Tea Time Facebook page, where they post cartoons with translations. Their podcast is also good, they mostly explain Turkish grammar there.

You can also learn by watching videos with Turkish audio and dual TR,EN subtitles. I can explain how to have 2 subs at the same displayed with mpv player. But it's hard to find such videos with good quality subs. So Turkish channel has some videos at beginner and intermediate levels which can be even interesting to watch.

This channel about some interesting places in Istanbul has pretty good subs in both TR and EN (when available). It's just a normal channel, not aimed to language learners, so it requires more work to understand.

I am surprised if people are really rude to you in Turkey because usually, people are polite and helpful. I can get by in Turkish after two years of evening classes and some help on colloquialisms from Turkish Tea Time, which I would agree is well worth checking out. My advice would be to learn how to be polite in Turkish and the rest will follow. I know Ankara can be more difficult because there are fewer tourists and foreigners there tend to be working for embassies or multinational corporations and probably have a reasonable command of Turkish for their work. It is a language well worth taking the time to learn. Best wishes.