How to find accommodation when what you reserved appears to be overbooked, or worse, non-existent?
I am leaving for a family holiday to a non-touristic region. Long ago I made reservations for self-catering accommodation. I paid the required 25% and was promised an extensive email describing the details of our stay and how to get from the airport to the rented location. Unfortunately I haven't received any confirmation since.
What to do if you arrive at your destination after a long journey only to learn that your intended accommodation is either overbooked or non-existent?
In the case of overbooking one would expect that the owners would do everything in their power to find an alternative, but it wouldn't be the first time that they simply don't care.
Best Answer
May I add these two sites:
AirBnB is for renting between individuals and has a lot of last minute deals.
CouchSurfing is for hosting people by other people, so worse comes to worse there is a last minute section there!
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How would you handle hotel guests bumped off due to an overbooking situation?
Cooperate with similar accommodations in the area, so you can always help each other in case of an emergency. The guest should always feel that they are being offered a better deal. Give an upgrade for the next stay or offer a different kind of compensation (e.g. a massage or a bottle of wine).How do you handle an overbooking situation?
Make the guest feel like he is getting a better deal. Pay for the taxi ride to new accommodation. Offer the guest use of your phone and/or free WiFi to connect and alert family. Offer compensation in terms of a discount for a future stay or a free meal when they next come (if booked directly with hotel)What do hotels do when they overbook?
In most cases, your overbooked hotel will arrange a different room for you at a nearby alternative hotel. In most cases it will be comparable to the room you reserved. In some cases, it might even be an upgrade to a larger room or a suite for no additional charge.What is Underbooking in hotel?
Underbooking is a situation that happens when a hotel has failed to sell the number of rooms that reaches their satisfactory booking standards. Some hoteliers try to reduce double-bookings by allocating separate inventory for each distribution channel.How to find accommodation in Germany easily with my tips
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