How to change my loyalty program online before check-in?
I have made a booking with Lufthansa and initially listed my Miles & More account for credit of eventual miles gained. However now I want to credit the miles that will be gained from the flight to another mileage program (compatible with LH).
I can access my booking online via the Lufthansa website/My bookings. I was able to add the other mileage program to the "Passenger" item of my booking but now it shows both the Miles & More and the other program (with my numbers) and I have no idea which one will be used to credit my miles to.
How can I choose which loyalty program to credit the miles to?
Best Answer
There are up to 4 fields that a booking can contain to do with your frequent flyer number:
- FQTR - FF# used as source of a redemption booking
- FQTS - FF# used for status, i.e. lounge entry
- FQTV - FF# of account that will be credited
- FQTU - FF# of account used to upgrade
They're not all available, and even if they were, often the airline agents aren't trained to use them all since having more than one in a PNR is uncommon.
It sounds like you have an FQTS and an FQTV entry in your booking, but you want to be sure that FQTV is correct. You can try bringing up the booking in any other star alliance member web site, but if you wish to be sure, you should call the airline.
There's another complication in that the flight information is transferred to the departure control system (DCS), it's possible to end up with boarding passes that indicate one FF# and the credit is made to a previously entered account, depending on when you update the information, and how it is done.
If it's more than a few days out, I would call the airline, otherwise I would change the number at check-in. Get a printed boarding pass with your FF# on it so that you can submit it if the account is not credited.
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Can you change frequent flyer number after booking?
Question: Can I change my frequent flyer number after making a booking? Answer: Yes, you most certainly can! Before your trip, you can change it online, through social media, over the phone or by email or live chat. On the day of departure, you can change it at check-in, the lounge, a customer service desk or the gate.How do I change my frequent flyer number on American Airlines?
The passengers may pull up the reservation and near the bottom of the reservation right above the list of passenger(s, there will be a link present for "change passenger information" which allow the passengers to edit the details for entering the frequent flyer number to American Airlines Reservations (1-805-372-0680).Can I change my frequent flyer number after booking British Airways?
The first thing you should know is that there doesn't appear to be any way of changing your frequent flyer number on BA.com once you've made a reservation.How do I add my frequent flyer number after booking American?
Update your booking onlineHow to Set Up a Loyalty Rewards Program - Start to Finish (Check-in Based)
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