How do you exit Dutch railway stations with an international paper-based ticket?
According to the media the Dutch railways are getting rid of the paper-based ticket, relying fully on a chip based prepaid card called the ov chip card. I do have such a card. However, when arriving from abroad I can't iniate this journey on a ov-chip card.
I thought a paper-based ticket for international arrivals would suffice. Much to my surprise I noticed today that they were installing automatic doors, technically sealing the exits. You would need a chip card to operate the sliding doors.
Today they weren't functioning yet, but I worry about future visits. How do I get out of the station with sliding doors sealing of the exits?
Best Answer
These barriers have already been in place at some stations for some time. In the Netherlands, paper tickets (e.g. from the ticket machines) will be phased out between now and July 9. People who don't have an OV-chipkaart will then need to buy a disposable one and check in and out as well.
NS announced the whole system will gradually go live after that with a handful of stations in the summer and probably 22 further stations before the end of 2014 so we will see how it works in practice very soon. The final decision on when the barriers will be put into function at all barriered stations (currently 82 are planned to be equipped with barriers out of about 400 in total) is supposed to come later.
Regarding travellers with paper tickets from abroad, from the same webpage:
De internationale klanten kunnen voor het passeren van de poortjes gebruik maken van de barcode op hun vervoerbewijs. Aan die klanten die een vervoerbewijs hebben die (nog) niet voorzien is van een barcode zal een zogenaamde ‘key-card’ verstrekt worden. Dit is een ticket met een barcode, die dient als een sleutel voor de poortjes. Aan klanten van vervoerders die besloten vervoer aanbieden van en naar NS-stations met poortjes wordt een passende oplossing geboden. Dit kan zijn:
- NS verstrekt aan de organisator (digitaal) key-cards waarmee hun reizigers zelf de poortjes kunnen passeren
- Op het station is een medewerker van NS aanwezig die de klanten van de vervoerder begeleidt bij het passeren van de poortjes
- De Servicecentrale van NS opent op afstand een of meerdere poortjes.
So the mains idea is to rely on barcode/QR-codes (at least one barrier per exit should be able to read them), have staff present or open barriers remotely. The page also mentions “key cards” you could get together with your ticket but it's not entirely clear to me who would give one to you.
At the moment, NS is still experimenting with this because it also creates a number of issues for people with special rail cards. They have extensive information about that (in Dutch) but there is a bit that should be of interest to all travellers:
Waarbij er voorlopig nog minimaal één poortje per uitgang open blijft.
This means that for the time being there will always be at least one open barrier per exit.
2015 update: The Dutch railways have introduced a reader for the self printed tickets and all international paper tickets should have a code to activate those readers as well.
These are the readers for the printed tickets, which have a little window instead of the common touch field.
Pictures about "How do you exit Dutch railway stations with an international paper-based ticket?"
How do I get out of Amsterdam train station?
NS Ticket gates You'll need to pass through ticket gates to enter and exit the platform area at Amsterdam Centraal station. To go through the NS gates, just scan the barcode on your ticket.Can I use my train ticket from a different station?
Tickets that have been purchased with an \u201cany available route\u201d option can be used with any train company that operates between the stations you wish to travel. Any time tickets are the most flexible and can be used on any train on the chosen day of departure for the journey you have booked.Do they check train tickets in Netherlands?
Trains in the Netherlands: your ticket will be checked Almost every time I take a train in the Netherlands, my OV card or ticket is checked. There are no exceptions made if you're a tourist and were confused about how the trains in the Netherlands work: you will be fined if you don't have a valid ticket.How do I use a train ticket in the Netherlands?
Using the Tickets In most stations, we had to scan our tickets to get through the turnstiles to enter and exit the station. Make sure you hold onto your tickets until you exit the station! On some (but not all) of the trains, there was a ticket attendant on board who would scan everyone's tickets.How to get a train ticket in Amsterdam Schiphol Airport and other train stations in the Netherlands
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Answer 2
Some of the gates have the possibility to read QR-codes from printed e-tickets. I noticed international tickets sometimes have these as well. For now, indeed, there will be manned gates (as Relaxed mentions), but in the future I assume that the QR-code on an international ticket will open the gate for you. Maybe it does already now? (June 2014)
Too bad I should avoid "making statements based on on opinion", otherwise I would have happily added a couple paragraphs.
Answer 3
If there is no exit available to you, you can alway use the 'i' (for information) station next to the gates (shown on the right in the picture). After hitting the blue button, you should get in touch with a person stationed somewhere else, who should be able to help you.
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Uriel Mont, Laura James, Laura James, Dayvison de Oliveira Silva