How did the cabin crew know that I didn't get my preferred meal in a previous flight?
In a recent flight, I ordered fish, but it was not available, the crew apologized and offered me another meal.
Anyway, I flew after that with the same airline, and when they started serving meals, a crew member came to me, greeted me by name and apologized again on behalf of the airline for not being able to serve me fish in my previous flight!
They asked me if I would like to try the fish in this flight, I said yes and I got it.
How did they know that?
Best Answer
It is a little known fact that most airline flight attendants are actually psychically linked, in a way not dissimilar to that shown by the "Borg" in the television show "Star Trek" (or is that Star Wars? I always get those two confused. Whichever one it was that had Picard in it, and not the one with James Earl Jones).
Using a "hive mind" allows these flight attendants to share what experiences their passengers have had on previous flights, and attempt to overcome poor experiences - such as your lack of fish - on future flights.
Clearly the flight attendant on the second flight "remembered" you - using this shared consciousness with the flight attendant from the first flight - and thus was able to overcome the shortage of fish issue.
It's also possible (although realistically far less likely) that they just keep records and notes from one flight to the next on some form of a computer system, based on your name or frequent flyer information or something. Such a computer system may seem like science fiction, but I'm reliably information by Wired magazine that computers can do things like that now!
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Images: Maarten van den Heuvel, Ricardo Esquivel, Kelly, Natã Romualdo