How can I look up exactly how delayed my UK train was?
Earlier today, my UK train trip was delayed by signalling problems. When we set off, the guard announced about these, and said we'd probably be about 25 minutes late to our destination. (On this particular train company, 30 minutes is the magic number for delay compensation)
As we got to the area around the signalling problems, we seemed to get even later, and the guard announced we'd probably be 28 minutes late. When we arrived, I had to make a mad dash for an onward connection, so didn't have time to check the boards to see what they said.
I've tried looking on the National Rail Enquiries journey planner for the delay, but that won't let me search in the past. The National Rail Enquiries live departures and arrivals pages don't show things into the past either.
Is there any way to lookup the actual arrival time, for a UK train, for some point in the last day or two? (So I can check if the train hit the magic 30 minutes or not, before bothering to fill out the forms to try to claim)
Best Answer
It is possible to look this up, just not on the main National Rail Enquiries sites!
You need to use one of the new third party sites which have got access to the underlying Network Rail real-time data feeds. (Details for the geeks on what's available described here). The sites which pull in that data includes OpenTrainTimes and RealTimeTrains
If you use one of those sites, you can then search for trains from the last few weeks. You'll see something a bit like this:
Which shows a 33 minute delay, enough for a compensation claim!
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How can I check if my train is delayed?
There are three ways to track delay in train status through government services: Phone enquiry: Manual enquiry numbers 131/132, 136 (IVRS) about late running trains and 137 (IVRS) PNR status have all been merged into one phone line 139.How long can a train be delayed before compensation?
You can get a full refund if your train journey is cancelled. If you're delayed and arrive at your destination more than half an hour late, you'll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late.How often are trains delayed UK?
Operator with the most delays in the UKServicePercentage of trains delayed by at least 3 minutesc2c2.70%London Overground2.70%TfL Rail2.50%Merseyrail2.00%12 more rowsWhat to do if a train is late?
Train Late More than 3 hrsSources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Andrea Piacquadio, Ash @ModernAfflatus, Helena Lopes, Hadi Slash