GlobalEntry / TSA Pre never works at Columbus International Airport. Why?
I applied for and received a Global Entry identification card about a year ago. Along with Global Entry, the card is also eligible for TSA Pre.
On every occasion, when departing from Columbus International Airport (CMH) I've gone into the TSA Pre line only to be told I can't use the card and have to go to the back of the standard security line.
The card has worked fine when entering through Global Entry. As well as the TSA Pre lines at other airports.
I've never received a satisfactory answer as to why I can't enter through TSA Pre at CMH. The most I've been told is it has something to do with my airline ticket and not being pre-approved.
Thankfully, the delay in switching to the standard security line has never caused any missed flights or other issues, but I'd still like to know why my identification isn't allowed.
Any ideas?
Best Answer
Patricia's answer is completely correct. Just having Global Entry or even directly registering for PreCheck itself isn't sufficient to get the benefit. You must actually have your Known Traveler Number or Global Entry number on your airline reservation.
The question How does one inform airlines of one's KTN, if the KTN was issued after a booking had been made? covers how to add your KTN to reservations that you have already booked.
Additionally, most airlines allow you to add your KTN to your frequent flier account with that airline so that it will automatically be added to future reservations you make with that airline. For airlines where you don't have an account, you'll need to add your KTN manually for new reservations.
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Why does TSA PreCheck not work sometimes?
First, check that your membership has not expired by looking up your account here. If still active, confirm with your airline that your KTN, name, and date of birth are accurate and that your airline participates in TSA PreCheck\xae.Why do I not get TSA PreCheck with Global Entry?
The most common problem is that their date of birth or government \u201cknown traveler number\u201d has been entered incorrectly into a reservation. Other times, the name on the itinerary doesn't match the name used to enroll in PreCheck, Global Entry or one of the other government programs.Can you go through TSA Pre with Global Entry?
Global Entry provides expedited U.S. customs screening for international air travelers when entering the United States. Global Entry members also receive TSA PreCheck\xae benefits as part of their membership.Why is my TSA PreCheck not showing on boarding pass American Airlines?
You'll see \u201cTSA Pre\u201d on your boarding pass. You cannot use the TSA PreCheck lane if your boarding pass doesn't say TSA Pre. Even if you have proof of membership (like a Global Entry card), you can't just walk through the TSA PreCheck lane and flash your credentials at the security officer.Global Entry - The Quickest Way Through the Airport!
More answers regarding globalEntry / TSA Pre never works at Columbus International Airport. Why?
Answer 2
You need to register your trusted traveler ID number with your airline flight booking. Have you done this? It's called your "Known Traveler Number" on most airline websites.
Without this, you won't automatically get TSA Pre benefits.
Incidentally, GlobalEntry is primarily about getting expedited customs and immigration treatment when you re-enter the United States from other countries. TSA Pre is a bonus benefit that was added later.
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