Given an itinerary receipt from a travel agent, how do I find out the fare conditions of the ticket? [duplicate]

For the first time in a long time, I traveled on a ticket that was purchased (in the US) at a travel agent. Our travel party got itinerary receipts, not e-tickets. At the end of the itinerary receipt, there was a brief description of fare restrictions; but there was no notice of terms incorporated by reference, as I'd always seen with my past e-tickets.

My understanding of Federal regulations is that whatever document you get that embodies the contract of carriage is supposed to have this notice of terms being incorporated by reference. I'm in a dispute now with the airline about fees, so this technicality is relevant.

Do itinerary receipts typically not have this notice? If so, what's the argument that airlines make to say that they are still complying with Federal regulations?

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Best Answer

It seems your agent has printed out the receipts against a reservation system (like amadeus, galileo, etc.) which is typical for agents.

They should have also provided you with a link where you can view your itinerary - something like a link to viewtrip.com which is Galileo's customer facing portal; or checkmytrip.com the equivalent for Amadeus.

In both of these places, or on the paper reservation - you should have your PNR number.

You can use this at the airline's website to retrieve your booking and your e-ticket receipt.

At the bottom of the e-ticket receipt, you should see the terms and carriage contract and any specific restrictions on your ticket class/type.

Most airlines have their contract of carriage available online (for example, here is the page from united which also links to the terms for their partner airlines), you can also research there.

However, I am confident that at your e-ticket receipt you should see the correct applicable terms for that ticket/fare class, etc.

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Is itinerary receipt same as ticket?

No. The E-ticket is the electronic version of a paper ticket stored in the airline' s reservation system. An Itinerary Receipt contains the passenger flight and payment details.

What information can you find on an airline itinerary?

A flight itinerary is a proposed route for your flight. It includes the departure and arrival airports, connecting airports (if any), dates and times of the flights, flight numbers, passenger name, any meal preferences (if applicable), and your confirmation number.

What is a passenger itinerary receipt?

Itinerary/Receipt means a travel document or documents the carrier or its agent issues to the passenger travelling on a ticket. The itinerary/receipt contains the passenger's name, flight information and notices relevant for the journey. This document is to be retained by the passenger during the entire journey.

How can I track past flight prices?

The Bing flight search engine stores historical fare information which it will display for you when you search for a flight. After you search for a particular city pair you'll see a link marked "Details & fare history" which, sometimes, shows you some historical data for airfares on that route.

Travelling with the receipt from questura [ricevuta]or requesting for permesso di soggiorno

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