Flight with Ural Airlines delayed by one day - How to claim damages
I planned a trip from the 17. august to the 21. august to St. Petersburg and book this fligth via a broker with Ural Airlines.
My return-flight was delayed by one day (25 hours). Which means I am eligibel to damages like Hotel-Costs plus 400€ under EU-Law.
I tried writing them an email to: info@uralairlines.ru but it was returned a few days later as undeliverd.
Is there an Email-address or another easy way for me to get in contact with them?
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Can I claim compensation for delayed flight?
You're legally entitled to get compensation if the cancellation is the airline's responsibility and both the following apply: the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.How long does a flight have to be delayed before compensation?
U.S. flights: maximum compensation by type of delayNew flight arrival timeCompensation (% of ticket price)Within 1 hour of original arrivalNoneBetween 1 and 2 hours after original arrival (1 to 4 hours for international)200%More than 2 hours after original arrival (more than 4 hours for international)400%Oct 11, 2021Can I get partial refund for delayed flight?
There is no legal obligation to provide compensation to passengers for flight delays, as long as it's a short delay. Airline policies differ when it comes to refunds for delayed flights. Some, like Southwest and Delta, will allow passengers partial refunds or redirect them to another airline.HOW TO CLAIM COMPENSATION FOR FLIGHT DELAYS| AIRHELP
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