Flight schedules [closed]

I booked a return flight from Mumbai to Melbourne by Malaysia Airlines using a travel agency 'Budget Air' in September 2017. The return travel date is 17 April 2018. After confirming the travel schedule, Malaysia Airlines has revised the flight schedule from Kuala Lumpur to Mumbai to a flight on 18 Apr 2018 in the morning at 9 am, with a stopover of more than 12 hours in Kuala Lumpur over the night of 17 to 18 April 2018.

I'm 73 years old. To spend the night in Kuala Lumpur is the last thing that I wanted. I promptly asked them to either change my flight from MEL to KUL to a later flight reaching KUL in the morning of 18 April OR to provide a hotel accommodation at KUL airport for the night of 17 April. To say the least, the response from Malaysia Airlines was not helpful: I was to contact Budget Air. What do you suggest to do now?

Best Answer

You need to talk to Budget Air - they are the ticket issuer, the airline will not make changes to an agencies ticket as they have no contractual ability to do so. Budget Air are the only ones who can change the ticket.

As the change is more than 4 months out, you are out of luck with regard to any compensation or accommodation entitlement - even the very strict EU rules (which do not apply here, but I am using them as an example) allow changes with no compensation this far out from the flight.

In short, you need to talk to Budget Air. Expect an offer to refund the ticket, but not much else.

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Are flights are running?

As per Government of India regulations, Air India has resumed domestic flights with effect from 25 May 2020, but international operations remain suspended till 30 September 2021.

What does closed flight status mean?

It means the flight is closed for check-in. This is a logical status into which the flight is placed within the computer system. Sometimes a flight is put into "closed" status before boarding commences, other times its done after boarding has commenced.

How can I check if my flight is still scheduled?

To check if your flight is delayed or not, go to the flight status page of EaseMyTrip. After that, you can choose the airline name from the drop down menu and then enter your flight number and date of travel. It will display the status of your flight and you will come to know if your flight is on time or delayed.

How do you check if my flight is not Cancelled?

You can check the status of your flight by going to your airline website and entering the details of your flights, and you will know in a second if your flight is on-time, delayed or cancelled.

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