Flight has been cancelled by airline but travel agent website still shows scheduled?

Flight has been cancelled by airline but travel agent website still shows scheduled? - Top view of miniature airplane placed on over gray world map with crop hand of anonymous person indicating direction representing travel concept

I have a flight (Flight number RS704, Air Seoul, Date:3rd April) that has been cancelled by the airline. They have released a notification about this on their official website.

But the online travel agent (GoIbibo) that I used to book this ticket still shows the flight is operational. Currently because of the lockdown in India, Goibibo support is unstaffed and there is no way to reach them.

I don't want to cancel it on their website because I'm worried that normal cancellation charges would apply. Should I just wait until their offices open again (hopefully on 15th April)?






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What happens if flight Cancelled by airline?

If your flight is canceled by the airline, you will either be accommodated on a later flight or, if you decide not to travel, you are entitled to a full refund under federal law. If the flight had multiple stops, you would be refunded for the unused portion of the flight.

What rights do you have when your flight is Cancelled?

If your flight is cancelled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation \u2013 even for non-refundable tickets. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as a seat assignment.

Are airlines reimbursing for Cancelled flights?

The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.

Will I be notified if my flight is Cancelled?

Usually, air carriers notify their passengers about flight cancellations. So, you don't have to wonder how do I know if my flight is cancelled. They would usually send you an email or text message in case of cancellation.



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Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Andrea Piacquadio, Andrea Piacquadio, Harrison Haines, Andrea Piacquadio