EU261: Can I be reimbursed for the taxi ride (at the arrival location) that was necessary for a delay of less than 3 hours?
A couple of weeks ago a Ryanair flight (from Italy to the UK), for which I didn't buy travel insurance, was delayed by about 2h50'.
At the time of arrival, since it was late at night and the last buses had already left, the only way for me to get to my intended destination was to pay £50 for a taxi ride, of which I hold the receipt.
Can this expense be covered by the company under European regulations?
Best Answer
EU delay compensation only kicks in at 3 hours:
If you arrived at your final destination with a delay of more than 3 hours, you are entitled to compensation, unless the delay was due to extraordinary circumstances. The airline has to prove this by providing, for example, extracts from logbooks or incident reports. The air carrier should give this evidence to the relevant national enforcement body as well as to the passengers concerned in line with national provisions on access to documents.
Therefore you don’t have a right to compensation.
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How long can you be delayed before compensation?
You can usually get compensation if: you booked both flights as a single booking. you were delayed for more than 3 hours. the delay was the airline's fault.How long do you have to claim EU261?
EU Reg 261 requires airlines to compensate passengers when flight delays or cancellations result in passengers reaching their final destination more than three hours later than originally scheduled. Passengers are only entitled to claim compensation if the delay or cancellation was within the airline's control.What is EU261 disruption compensation?
EC Regulation 261/2001 is an EU regulation. It protects passengers who've suffered a flight delay, cancellation or been denied boarding due to overbooking. Under this legislation, if your flight's eligible, an airline can pay up to $700 in compensation.Does Ryanair pay compensation for delayed flights?
A Ryanair passenger is entitled to compensation in the event of any of the following: Flight delay: If your Ryanair flight arrived at your destination more than 3 hours later than expected. Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.HOW TO CLAIM COMPENSATION FOR FLIGHT DELAYS| AIRHELP
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Answer 2
This is not explicitly covered under EU261, as the airline's obligation is to ensure that you arrive at your destination airport. Exception to this could be if the ground transportation services were either provided directly by the airlines at no additional charge, or if they were offered by the airlines as a bundled purchase, but executed by a 3rd party.
Each individual airlines may have policies that extend beyond minimal requirements of EU261 and you should appeal directly.
It all comes down to their individual interpretation of Article 9
Right to care 1. Where reference is made to this Article, passengers shall be offered free of charge: a. meals and refreshments in a reasonable relation to the waiting time; b. hotel accommodation in cases - where a stay of one or more nights becomes necessary, or - where a stay additional to that intended by the passenger becomes necessary; c. transport between the airport and place of accommodation (hotel or other). 2. In addition, passengers shall be offered free of charge two telephone calls, telex or fax messages, or e-mails. 3. In applying this Article, the operating air carrier shall pay particular attention to the needs of persons with reduced mobility and any persons accompanying them, as well as to the needs of unaccompanied children.
For reference, here is case precedent with a woman suing Ryanair related to EU261 claims - http://curia.europa.eu/juris/document/document.jsf?docid=133245&doclang=EN
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