Eligibility for a compensation under EC/261
I am a resident of EU. Recently, my Air France flight from Mumbai to Paris was cancelled. The ticket was booked by Air France but the flight was operated by Jet Airways. Air France gave a new flight scheduled to fly after 2 days, one extra layover and the travel time was increased from 15 hours to more than 30 hours (door to door).
The flight was rescheduled 14 days before the departure date but after we contacted the airline. The airline didn't contact us.
I wish to know if I am eligible for a compensation under the European Union implemented Regulation 261/2004 (hereafter known as EC/261).
Best Answer
Unfortunately, you're not eligible for compensation under EC261.
As stated on the official website of the EU, EU passenger rights apply:
If your flight arrives in the EU from outside the EU and is operated by an EU airline
This is then explained further:
In some cases the airline operating the flight (also known as the operating air carrier) may not be the same as the one from which you bought your ticket. In case of any difficulties only the airline which operates the flight can be held responsible.
(Emphasis mine in all cases.)
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Is my flight eligible for compensation?
You're legally entitled to get compensation if the cancellation is the airline's responsibility and both the following apply: the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.Can I get compensation for a Cancelled flight?
The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.When can you get compensation for delayed flight?
If you're delayed more than five hours, you can get a refund regardless of cause. If you no longer wish to travel you can ask for a refund after this point, which will include any unused parts of your booking such as a return flight.What is the EU compensation for Cancelled flights?
Cancelled flight: request reimbursement and compensation Then, you are entitled to a compensation of: 250\u20ac for flights up to 1500 kilometers, 400\u20ac for flights between 1500 and 3500 km, 600\u20ac beyond 3500 km, provided that you are at least 4 hours late (300 \u20ac for a delay between 3 and 4 hours).What is EC 261/2004? Flight Delay Compensation Regulation - Click2Refund
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