Disabled access at San Francisco international airport?
Assuming a wheelchair-bound person is dropped off, is there airport staff support to help the passenger through security etc and all the way to the plane?
Best Answer
In general the airport staff does not automatically assist with disabled travelers. It almost always needs to be arranged through the airline on which you are traveling.
It is advisable to contact the airline in advance to request wheel chair assistance, for all airports on the travelers itinerary. They will note this in your booking record and should have wheelchairs standing by at the jetway for all intermediate and final destinations, plus will organize assist at the originating airport.
However they will not be waiting curbside when you first arrive, you will need to go inside to the airline's counter to get the ball rolling. But once they start the assist, they will take the passenger all the way to the plane, through all intermediate steps (including stops in airline lounge if the traveler has lounge entry privileges).
The wheelchair service however is not provided usually by airline staff, rather it is done by a contracting company.
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How do I reserve a wheelchair at SFO?
At the airport, customers should proceed to their airline's assigned counter or dial 1-6210 from specially marked phones at all terminal entry doors. Please check with your airline when making flight arrangements. At the airport, customers with wheelchair requests should approach an airline representative.How do I ask for assistance at the airport?
Call your airline and request wheelchair assistance at least 48 hours before your trip begins. If possible, call earlier. The customer service representative will put a "requires special assistance" note in your reservation record and tell your departure, arrival and transfer airports to provide a wheelchair.How do you ask for wheelchair in airport?
On the day of your flight, you need to reach the airport at least 2 hours before the scheduled departure time of your flight. You can then contact the concerned airline for a wheelchair facility at the airport. You can also do this at the 'Airline Counter' in the 'Visitor's Lobby'.What is special assistance at airport?
What is a special assistance? This is the assistance that the airport employee provides to the passenger. Disabled persons with reduced mobility may use this service. Depending on the needs of the passenger, the employee can help him in the check-in process and when boarding the plane.SFO International Terminal evacuated due to bomb threat, man detained
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