Did something happen in 1987 that caused a lot of travel complaints?
A Washington Post article says:
2020 has been a year like no other for travel complaints. Air travelers deluged the U.S. Department of Transportation (DOT) with grievances, mostly related to refunds during the pandemic. From January to August, the DOT received 95,213 complaints, the highest number in its history. (The previous annual record, 44,845 complaints, was set in 1987.)
Given that the amount of travel generally increases each year, which I would think would cause the number of travel-related complaints to also generally increase each year, I'm surprised the previous record for travel complaints was set in 1987. I would have expected it to be much more recent than that. Did anything happen in 1987 that caused a large number of travel complaints to be lodged? (In 1986, only 12,741 complaints were lodged.)
Pictures about "Did something happen in 1987 that caused a lot of travel complaints?"
Haunting LAST WORDS From Pilots Before They Crashed...
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Erik Mclean, Erik Mclean, Erik Mclean, Erik Mclean