Delayed baggage is here but not available to pick up
I just flew Milan (MXP) - Paris (CDG) - Boston (BOS) with Air France and once landed in BOS, I got the news that my baggage "didn't make it" and that I should have claimed a missing baggage on the airline website.
After the claim I have been able to track my baggage, which was stuck in Paris and got to Boston one day after trough Amsterdam (AMS) on a Delta flight. The flight AMS-BOS landed but there is no news regarding my baggage, even though it should be in Boston at the moment.
How long does it usually take for the baggage to be available for pick-up or delivery? I called the company and they told me to wait but I am quite impatient since all my clothing are in that baggage. Should I just wait until I hear from them or is there any other way to verify where my baggage actually is and go pick it up?
Best Answer
Typically this takes only a day or two. If it's longer than that and there is no update on the website, I would call.
Obviously nothing is going to happen today, because of the Blizzard
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What happens when your luggage is delayed?
Some airlines will reimburse your checked baggage fees once your luggage is delayed at least 12 hours after submitting the claim. That is why time is of the essence. Notifying the airline immediately means the clock starts sooner to receive any reimbursement.How long does it take to deliver delayed baggage?
FAA data shows that delayed baggage usually arrives within 3-7 days. However, if the bag is truly lost, your chances of finding lost luggage after 30 days are cut in half.Can you claim if your luggage is delayed?
You have the legal right to claim compensation from the airline if your checked-in luggage is delayed, lost or damaged. You only have the right to claim for a problem with cabin baggage if it's the airline's fault.Call 4 Action: How to get compensation for lost or delayed luggage
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Answer 2
The issue is solved but I will give an update for anyone needing in the future.
So the main issue was that my flight was Air France, while the baggage has been sent with a Delta flight. Thus, the baggage was at the Delta baggage office for almost a week before they sent it to Air France that then sent it to the delivery company.
The system does not work great in general since both companies were not able to give me clear updates or speed up the process at all. The baggage got to Boston one day after me but I got it at home after a week of it sitting at the airport.
I guess the only thing is hoping that the company will send the baggage on a flight of theirs, otherwise you are going to be waiting.
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