Claim for Lost and then found baggage
I am in a tricky situation. In an emergency flight, a middle-eastern airline lost my one baggage. After 21 days as their policy- they asked me to submit the documents to claim it. They were supposed to reimburse me within next 21 days. That did not happen. Now they have found the baggage at a third airport, 1 month after filing the claim. I have not yet been contacted by them to collect it though, probably they are arranging it.
What should I do here? What and how I can claim? My baggage contained mostly edible items, which surely have rotted in this two-month period. Furthermore, to collect all this stuff its lots of efforts and time given being an annual trip to home.
Best Answer
If the airline found the bag AND you provided a specific delivery address when you filed the lost bag report, then they are responsible for delivering the bag to you at that address.
If the airline found the bag, but you did not specify a alternate delivery address (ie you were still traveling or such), then they are responsible for informing you (which sounds like may have happened). Once informed that the bag has been found, you need to make arrangements with them for final delivery.
In both cases there is no law regarding how fast they have to get the bag to you, though usually it is simply a matter of putting a new bag tag and send it on its way. Procedures on what customs might need to do when your bag arrives depend on the countries involved.
If the bag has been found and you have been duly notified, then you have no claim for lost items or time. If you had to purchase essentials such as some clothes to wear or mandatory toiletries, then, if you can document costs (ie you have receipts), you can try to claim those costs.
Unfortunately, airlines do not accept liability claims for perishable items, those travel at your own risk, irregardless of the cause of any delay.
Pictures about "Claim for Lost and then found baggage"
How much compensation do you get for lost luggage?
Lost or delayed luggage on a US domestic flight If the airline misplaced your luggage on a domestic flight in the United States, you may claim up to $3,500 according to the Department of Transportation (DOT).Do airlines have to reimburse for lost luggage?
You should know that on flights within the U.S., airlines are legally required to reimburse you up to $3,500 if your bags are lost, damaged or delayed in getting to you.How do I make a claim for lost luggage?
How to report a missing bagHow do I prove the value of lost luggage?
If you don't have receipts to prove the value of the items you lost, airlines request that you provide a list of all items in the lost bag, when and where they were purchased, and how much they coast at the time of purchases. You'll also need to send copies of your ticket and baggage claim check.Lost luggage: What happens to your baggage after check-in
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Markus Winkler, Erik Mclean, Vlada Karpovich, Vlada Karpovich