Cancelling apartment booking in Switzerland
I have made a booking with an apartment in Switzerland. No booking payment was done and I did not share my credit card details with them. But I did fill in the confirmation letter which have my details (passport, address) and signed.
According to them, if I would like to cancel the booking I have to pay 80% of the total sum. But since they do not have my credit card details, can I just ignore them? And with this can they give any trouble?
Best Answer
According to swiss law, you have no right to cancel your booking. So if you cancel your booking you actually have to pay 80 %.
According to a lawyer in Switzerland:
Grundsätzlich besteht kein Recht, vom Vertrag zurückzutreten. Wichtige persönliche Gründe, die einem Mieter die Ferien verunmöglichen (Todesfall eines nahen Angehörigen, Unfall, Krankheit, Scheidung, etc.) räumen diesem keinen kostenlosen Rücktritt vom Mietvertrag ein. Gebräuchlich sind jedoch Vertragsklauseln, wonach dem Mieter beim vorzeitigen Rücktritt, je nach Ankündigungsfrist, ein Teil der Mietzinszahlung erlassen wird.
Normally if you cancel early enough, you may be able to talk to the owner and explain the situation. If you just ignore him, he will be able to pursue you through government help (Betreibungsbegehren) or through a debt collection agency. Also IMHO it's really nice of that Appartements owner of not collecting your Credit Card information and he will probably start doing that to other people, if you don't pay.
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How do I cancel my accommodation reservation?
Contact the hotel or booking agency directly to see if they are willing to accommodate you and issue a refund. If so, you're all set! This is obviously the best option, as it guarantees the largest possible return on lost money.Can a property cancel on booking com?
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