Can an Airbnb host insist on credit card information upon arrival?
I reserved a room on Airbnb, confirmed by the host through written messages on Airbnb's system. Nothing about a credit card was mentioned.
Upon my arrival, they showed me the room, which was fine, and they said that they require to have my credit card on file, which will only be charged in case of damage to the room.
Since it was late and I was tired and they already had many positive reviews, I just accepted it. (This was some time ago, and fortunately I still haven't had any trouble with my credit card since then.)
Is this acceptable under Airbnb terms of service? What should I have done in this situation?
Best Answer
From AirBnB Q&A:
If a host asks you for more money than what you paid on the site and the extra charge wasn’t stated in the listing or in the message thread, you can dispute the charges in the Resolution Center. Never pay a host directly for these charges.
and also
Can a security deposit be collected outside of the Airbnb website?
No. To make sure guest payments are protected and to ensure that hosts are properly compensated for reservation damages, we ask that all security deposits be handled through the Airbnb website. Payments outside of the Airbnb website, including security deposits, are a violation of our Terms of Service.
The host can make a claim ony your security deposit via airbnb, he doesn't need your card.
Pictures about "Can an Airbnb host insist on credit card information upon arrival?"
Is an Airbnb host allowed to enter?
Physical intrusions: Hosts, guests, and those affiliated with them or working on their behalf must not access or attempt to access any private spaces without prior permission.What should I do if someone asks me to pay outside of the Airbnb website?
If you receive an email from anyone asking for payment off-site, contact us immediately. This includes senders with an airbnb.com email address.Can Airbnb hosts ask for your address?
By providing your identification info, you help build trust in the community. That's why, before booking a stay or experience, or becoming a Host, we may ask for a government ID or have you confirm your legal name and add your address. For more info, check out our Privacy Policy.Do I have to accept or decline an Airbnb inquiry?
You can respond to an inquiry with an answer, a pre-approval, or by declining. Declining an inquiry signals to the guest that their needs aren't a good fit for your space and encourages them to request another listing. But none of these actions directly affect your acceptance rate.How to Edit or Remove Payment Method in Airbnb - Remove your Credit Card information from Airbnb
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