Baggage limit for Cathay Pacific Airlines flights ex North America

I am flying with Cathay Pacific from North America to Hong Kong and switching planes from Hong Kong to Malaysia. I do not understand their policy even when I called them they gave me answer as 23kg when I gave destination. Which one should it apply for me, 23kg or 20kg?

Policies:

Passengers on Economy Class to/from North America should note that free checked baggage allowance will be revised to 23kg (50lb)

Somewhere on their site says:

While other routes other than Central, North and South Americas weight limit is 20kg (44lbs).

Best Answer

It is better to get it directly from the source as @Annoyed pointed out. If you read it the policy is:

Weight system – for all locations EXCEPT the Americas, point-to-point flights between Hong Kong and New Zealand* and point to point flights between Hong Kong and Qatar.

Economy: 20kg (44lbs)

Piece System – for Central, North and South Americas (See Note 3)

Economy: 23kg (50lbs)

Total dimensions of each piece must not exceed 158cm (62in)

Note 3:

Applicable if you are travelling to, from or via the USA, Canada, select Central and South American countries.

Note 1:

The weight of any single piece of checked baggage should not be over 32kg (70lb). Acceptance of any bag weighing more than 32kg (70lb) is subject to prior approval and notification upon booking/ reservation. Overweight items (Exception: mobility aids, medical equipment, sporting equipment, musical instruments, camera equipment, household effects, pets as baggage and diplomatic baggage) will be repacked or split into lighter units during check-in otherwise will not be accepted for carriage.

Any bag exceeding the total dimensions of 203cm (80in) (width + height + length) will not be carried as accompanied baggage unless prior notification is made with us upon booking/ reservation and approval is granted by us.

At issue is applicability of luggage weight for your flight from Hong Kong to Malaysia, which if part of the single itinerary is basically the same trip from US via Hong Kong to Malaysia.

If you purchased 2 tickets separately the story will be different.

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How many bags can I check in on Cathay Pacific?

For standard tickets on Cathay Pacific flights, you are allowed 2 pieces of checked baggage per passenger with a combined weight of 30kg. This weight allowance increases if you are travelling premium economy (35kg) or business class (45kg).

Can I take 2 bags as luggage?

Airline rules allow for one carry on bag and one personal item, unless you're flying on a basic economy fare. But we've all seen people selfishly putting two bags in the overhead bin or carrying on more luggage than could possibly be allowed. You don't want to be like them. But you also might not be a one bagger.

What is the baggage allowance for international travel?

Luggage Size and Individual Airlines Some international airlines have different size, pound and piece restrictions based on fare class and travel zones. Overall, the average weight and size for checked bags is 50 pounds and 62 inches. Average maximum size for carry-on luggage is 45 inches.

Baggage Allowance of Singapore Airlines \u0026 Cathay Pacific | Hand Carry and Checked-in Luggage

Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Aleksey Kuprikov, Guru Hebbar, JESHOOTS.com, Kelly