Argentina will cancell all flights until Sept. 1st. Will Trip.com and Lufthansa refund me automatically? What is the best course of action?
I have flying plans for August 11th to September 3rd (my partner is only staying 10 days), and bought tickets from Dublin to Buenos Aires with Lufthansa, through Trip.com. Today it was announced that the Argentinean government will cancel all commercial flights until September 1st, this will be posted in the Official Bulletin sooner than later.
- Should I expect Lufthansa or Trip.com to contact me in light of this?
- Can I get a refund? If so, will the money go to Trip.com and then their refund policies applies? Is there a chance I may not get my money back?
- Would it be advisable to try to contact Lufthansa directly to reschedule, or would this mean I have to go through Trip.com for this?
I am a tad worried, since I've read some people have had some bad experiences with Trip.com (sadly, after I made my purchase through their webpage.)
Best Answer
Wait until the policy is official.
Should I expect Lufthansa or Trip.com to contact me in light of this?
On your Trip.com booking, you can check under [Booking details] then under [Cancellation details] for a trip cancellation. If no cancellation information is there you should wait until the flight is cancelled by Lufthansa.
Can I get a refund? If so, will the money go to Trip.com and then their refund policies applies? Is there a chance I may not get my money back?
The refund will have to be processed by Lufthansa. Lufthansa currently offers to re-book your flight if it is cancelled. Since Argentina has banned flights, you can re-book the flight and apply for a FlightVoucher worth €50, to qualify:
All customers with unused Lufthansa tickets issued prior to 19th April 2020 and with a travel date through 31st December 2020 are eligible for this offer. Rebooking and redemption of the discount must take place no later than 31st August 2020.
This can be applied for on the linked page.
Would it be advisable to try to contact Lufthansa directly to reschedule, or would this mean I have to go through Trip.com for this?
If you have a Lufthansa booking reference, there is no need to go through Trip.com (unless Trip.com says it can get you a refund and you want one)
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Is Lufthansa refunding tickets due to Covid?
Under the Lufthansa cancellation policy in response to coronavirus, if your flight was cancelled due to COVID-19, you are entitled to a full refund. If you haven't applied for a refund yet, you can apply via this link. If your ticket is fully unused, you will be refunded the full amount.Is Lufthansa issuing refunds?
Lufthansa will issue refunds for all eligible tickets within seven (7) days for credit card purchases and within twenty (20) days for purchases made by cash or check.Can international flights be refunded?
But U.S. travelers have rights in these cases: If you booked a flight that takes off or lands at a U.S. airport, even if the airline is international, DOT regulations require airlines who cancel (or significantly change) a flight to make cash refunds available to customers.What happens when Lufthansa flight is Cancelled?
One or more flights of your journey have been cancelled by the airline within two days before departure: Lufthansa will automatically and proactively rebook you on an alternative flight to the same destination and in the same travel class free of charge.How To Get A Refund From Any Airline For Canceled Flights!
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