Are flight tickets from or to the US purchased through Vayama refundable free of charge within 24 hours (ticket was purchased > 1 week before)?
Are flight tickets from or to the United States purchased through Vayama refundable free of charge within 24 hours, assuming that the ticket was purchased at least 1 week prior to the flight?
https://s1.travix.com/vayama/US/vaycom-conditions-en.pdf (this link was found on vayama.com on the ticket order page:; Travix manages Vayama's website according to https://en.wikipedia.org/wiki/Travix_International_B.V.) states:
If you decide to change or cancel a confirmed booking for air travel, and such changes or cancellation is allowed, Vayama will charge you a fee of up to $100 per person. Note that Vayama will charge you this fee even if you cancel within 24 hours of receiving your booking confirmation.
However the ticket conditions state:
[sic] TICKETS TO FROM USA A FULL REFUND WITHOUT SERVICE CHARGE WILL BE GIVEN IF THE REFUND REQUEST IS SUBMITTED WITHIN24 HOURS AFTER TICKET PURCHASE AND THE RESERVATION WAS MADE ONE WEEK OR MORE PRIOR TO A FLIGHTS SCHEDULED DEPARTURE.
Ticket conditions can be viewed in the order page:
So I am confused.
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