Am I entitled to a compensation for this delayed flight with United Airline?

Am I entitled to a compensation for this delayed flight with United Airline? - Black and White Photo of a Flying Airplane

Introduction

Recently, I flew from Vancouver BC (YVR) to Santiago Chile (SCL). Due to hurricane Harvey, I've been rerouted and arrived at Santiago, Chile 25 hours later than expected.

I asked at YVR whether one could ask for a compensation for such delay but they told me that they could not give me any information about it.

I have now phoned United Airline (mainly for a unrelated reason) and asked them about compensation and again they told me they could not say wether I could receive compensation and they told me that one must go to the airport or online to ask for a compensation but it cannot be done by phone! I forgot to ask for the URL and I failed to find a claim form for a compensation on the United Airline website.

Question

I realize that a natural disaster has caused the delay and that United Airline could hardly offer a better alternative. Am I still entitled to a compensation?






Pictures about "Am I entitled to a compensation for this delayed flight with United Airline?"

Am I entitled to a compensation for this delayed flight with United Airline? - White and Black Airplane Flying in the Sky
Am I entitled to a compensation for this delayed flight with United Airline? - Airplane in Mid Air
Am I entitled to a compensation for this delayed flight with United Airline? - Top view of crop anonymous person holding toy airplane on colorful world map drawn on chalkboard



How do I request compensation for a delayed flight on United?

All the qualified passengers can contact United Airlines' customer service center at united.com/feedback to request compensation for a delayed flight. Then you have to provide your contact details, name, flight number, booking reference code, and more details about the claim you are making for a delayed flight.

How many hours delay before compensation United Airlines?

For flights within the U.S., if you are delayed on the tarmac for more than 3 hours, you are entitled to compensation per the DOT guidelines.

How do I claim compensation from United Airlines?

To make a claim for compensation, please contact United Customer Care online at: united.com/feedback.\u201d I gathered the data about my flight and sent through a request to be compensated under the EU regulation.



HOW TO CLAIM COMPENSATION FOR FLIGHT DELAYS| AIRHELP




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Malcolm Garret, Nguyen Hung, Nguyen Hung, Andrea Piacquadio