24 hour hold/refund on wholly international air ticket on foreign airline
Does the US DOT policy for airlines to "hold a reservation at the quoted fare for 24 hours without payment or allow a reservation to be cancelled within 24 hours without penalty" apply to foreign airlines on wholly foreign itineraries?
I'm booking from a physical location in the US but the flight will be between two foreign destinations on a foreign airline.
If it doesn't generally hold, what is the policy for BA on flights within Europe?
Best Answer
Rules that apply for airlines are based on two things:
- The rules of the country under which the airline is registered.
- The rules of the relevant authority that has jurisdiction over the airspace in which it is operating.
In your specific question, you are asking about a foreign airline. These airlines are only bound by US rules when operating to/from the US.
Therefore, any DOT rules or other FAA regulations do not apply - in your specific case.
However, if a foreign airline is operating to/from the US, then it is bound by the rules enforced in that jurisdiction in addition to any rules that it is bound to based on the airline's home domicile.
A recent example of this was the case of Kuwait Airways, which was sued under US non-discrimination rules for refusing to selling a ticket to an Israeli citizen on their flight from JFK to London.
In that case, Kuwait Airways was bound by Kuwaiti Law which prohibits dealing with Israeli citizens or companies. The airline argued (unsuccessfully) that it was bound by its own rules and was not discriminating.
In the end, the airline decided to stop their JFK to London service as it could not circumvent its own country's laws and satisfy US regulations at the same time.
They still operate their JFK to Kuwait service (which is a non-stop flight).
You can read more about it at this website.
Specifically for your situation; most airline websites - and all travel agents allow you to hold a reservation for a certain time. That is, the seat is blocked for you, and you have to pay within a certain time period to keep the reservation.
I have often done this when applying for visas where you are not guaranteed an approval and may be on the hook for any cancellation charges if you book a flight.
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Can I get a refund on my international flight?
But U.S. travelers have rights in these cases: If you booked a flight that takes off or lands at a U.S. airport, even if the airline is international, DOT regulations require airlines who cancel (or significantly change) a flight to make cash refunds available to customers.Do airlines have to give refund within 24 hours?
The Department of Transportation's 24-hour refund regulation states that all airlines flying in the U.S., even international carriers, must issue a full refund if the reservation is canceled within a one-day window. Here's what to know about this helpful policy for when you want to cancel a flight within 24 hours.How many days before we can cancel international flight ticket?
If you do not wish to travel, you must cancel your booking at least 24 hours prior to scheduled departure of the flight to be eligible for a refund. Refund will be made to you subject to applicable cancellation charges.What does 24-hour cancellation policy mean?
The catch: You have to cancel within 24 hours of booking. Airlines are required by the U.S. Department of Transportation to refund your money if you cancel a flight within 24 hours of booking unless they offer a free 24-hour hold option when shopping for tickets.Airline Refunds - Flight Cancelled? Know Your Rights!
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